agent Entrepreneur logo
MenuMENU
SearchSEARCH

Auto Insurers Lose Loyals

Shopping surge for better premiums seen, even among longtime policy holders

August 20, 2025
Auto Insurers Lose Loyals

Shopping for auto insurance rose 18% in the second quarter, double the bump among home insurance shoppers.

Credit:

Pexels/Jonathan Cooper

1 min to read


Auto insurance policy holders appear to be getting less loyal as premiums increase, new data show.

A TransUnion survey found that 42% of shoppers in the segment switched insurers in the past year and a half, and a quarter of those who switched in the past six months left insurers they’d been with for six years.

Ad Loading...

Baby boomers and members of generation X made up the greatest number of the formerly longtime customers who switched loyalties, TransUnion said.

Shopping for auto insurance rose 18% year-over-year in the second quarter, double the bump among home insurance shoppers, the consumer credit reporting agency said.

“It’s possible that we’ll see the growth in auto insurance shopping continue to decline as many consumers have already secured lower premiums,” said Patrick Foy, senior director of strategic planning for the company’s insurance business. 

“However, property insurance premiums continue to rise, so consumers will likely shop for less expensive alternatives. That may also prompt many to shop for auto insurance because for many customers, bundled policies remain key to overall savings.”

Insurers could increase loyalty by reaching out to policy holders when they get quotes from competitors or approach life changes, such as shopping for new vehicles, TransUnion advised.

Ad Loading...

Originally posted on F&I and Showroom

More F&I

Joel Kansanback standing on green backlit stage at Agent Summit
F&Iby Hannah MitchellAugust 18, 2026

Get Ahead of the Change

A strong culture, among other things, will be a key differentiator for auto dealerships as the market speeds ahead to new heights, says industry veteran Joel Kansanback.

Read More →
Photo of a man in a suit shaking hands with a man across a desk
F&Iby David R. IbarraAugust 13, 2026

F&I Without the Handoff

Get more familiar with what your dealer clients are really buying when they entrust you with finance-and-insurance.

Read More →
white background with white car and stacks of coins
F&Iby Lauren LawrenceAugust 6, 2026

Affordability Shapes Auto Demand

Auto originations increased 1% in the first quarter, and electric vehicles are rebounding, according to TransUnion's latest credit report.

Read More →
Ad Loading...
Two businessmen shaking hands as one holds an electronic pad
F&IAugust 1, 2026

The Evolution of Agency Development in Modern F&I

General agents have a different roadmap for success than their predecessors. It will pay for them to follow it in order to be true dealer partners.

Read More →
Tiny toy car falling out of jar of coins. “The $1K Payment”
F&Iby Lauren LawrenceJuly 17, 2026

Four-Figure Loan Payments on the Rise

A LendingTree analysis found that location, age and credit score play a role in the rising amount of auto loan borrowers who make monthly payments of $1,000 or more.

Read More →
Headshot photo of smiling businesswoman
F&Iby StaffJuly 14, 2026

APCO Holdings Acquires Fidelity Dealer Services

The finance-and-insurance product provider says the addition strengthens EasyCare’s reach across key markets.

Read More →
Ad Loading...
$100 bill and magnifying glass on top of paper that says insurance policy terms and conditions.
F&Iby Lauren LawrenceJune 29, 2026

Tariffs Could Raise Insurance Premiums

As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.

Read More →
Red toy car sitting on top of coins.
F&Iby Lauren LawrenceJune 24, 2026

Smaller Loans, Longer Terms

The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.

Read More →
Two men and a woman on stage in discussion
F&Iby StaffJune 19, 2026

Ensure Your Clients Are Sure About Reinsurance

Industry experts recently broke down the complicated profit center at Agent Summit. Learn what’s relevant and what’s new to share with your dealers.

Read More →
Ad Loading...
Photo of paper money bills, a calculator, notepad and pen
F&Iby Hannah MitchellJune 11, 2026

Car Loans More Plentiful

May access opens up, as risk segments figured largely in the increased availability, Cox Automotive reported.

Read More →
Ad Loading...