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That Bot Can Do a Lot

Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.

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'CHANGES' spelled out in two-dimensional letters on a concrete-like surface
Trainingby David R. IbarraJuly 8, 2026

Manage Change, or It Will Manage You

Two retail tales from the pandemic paint a stark contrast in the wise approach and the defensive move that will undercut success rather than build on it.

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Photo of man working under the hood of a car with a tool

Cyber F&I

Your dealer clients could only benefit from showcasing products on their websites along with vehicle inventory. Modern consumers expect to be informed and are more likely to buy products when they are.

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Two men and a woman on stage in discussion
F&Iby StaffJune 19, 2026

Ensure Your Clients Are Sure About Reinsurance

Industry experts recently broke down the complicated profit center at Agent Summit. Learn what’s relevant and what’s new to share with your dealers.

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Marble statue holding hands to face.
Trainingby Justin B. GasmanJune 5, 2026

Train the Mind, Grow the Department

Agents who want to create real value must do more than bring coverage options. They must help dealers build stronger thinking, better habits and better results.

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Group photo of men holding awards.
Awardsby Staff WriterMay 28, 2026

F&I Hall of Fame Welcomes Class of 2026

The hall of fame election committee added Jerry Lacour, Mickey Quinn, Gil Van Over III and Tony Wanderon to its growing list of industry titans.

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Wooden people figures of different colors in a row, similar to board game pieces
Industryby David R. IbarraMay 20, 2026

Building an Extraordinary F&I Agency

Work to determine your specialized talent, because that fact will determine everything about your agency’s future.

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Photo of a stack of folded newspapers on a table
Trainingby Gil Van OverMay 7, 2026

Headlines Can Be Deceiving

Warning letters sent by the Federal Trade Commission to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.

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Photo of two men in suit jackets shaking hands next to new car inside of a dealership
Industryby Joel KansanbackApril 23, 2026

A New Consumer Culture in the Auto Dealership

Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.

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Industryby Rob MillerApril 9, 2026

What Matters Most in Building Your Agency

The partner you choose for growth and expansion is key, because better is the ultimate goal instead of growth for growth’s sake.

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