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How Transparent Are You?

There are thousands of different levels of transparency, varying widely from one dealership to...

There are thousands of different levels of transparency, varying widely from one dealership to another. Where does your dealership fall on the scale?

Article

CXM, Part II: A Proven Approach

Customer experience management is a relatively new concept for most agents, but its...

Customer experience management is a relatively new concept for most agents, but its effectiveness in driving F&I product sales means it’s probably worth investigating.