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General agents must help F&I managers rise to the occasion of the modern consumer, who has very different expectations in order to relax into trust.
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Agents can steer their dealer clients toward proper advertising practices, including regular audits, to help keep them on the straight and narrow in a period of elevated regulation.
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The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.
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A strong culture, among other things, will be a key differentiator for auto dealerships as the market speeds ahead to new heights, says industry veteran Joel Kansanback.
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Get more familiar with what your dealer clients are really buying when they entrust you with finance-and-insurance.
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Follow these key guidelines to distinguish your agency from competitors by adding more value to your dealer clients' businesses.
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Agents and dealers must ensure proper documentation of lease costs and funding and end the practice of wedging lease orders into buyer’s orders — or ignoring them.
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F&I sits at the center of the changes expected to sweep the industry in just the new few years as new players change the game.
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Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.
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Two retail tales from the pandemic paint a stark contrast in the wise approach and the defensive move that will undercut success rather than build on it.
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