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You Have to Want It Like a Walk-On

Why train F&I managers when you can train F&I superstars? Identify the 10 traits that shape the...

Why train F&I managers when you can train F&I superstars? Identify the 10 traits that shape the mentality of a true professional and give them every opportunity to realize their full potential.

Article

Where's Your Moral Compass?

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals...

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals who have lapsed in their dedication to compliance — or never had it.

Article

F&I Q-TIPS: Forge the Path Forward

Top trainer shares a five-step approach to changing the way your client dealerships sell products and enjoying the productivity, prosperity, and peace of mind a fully optimized F&I process can bring.

Article

For Entertainment Purposes Only

The FTC’s move to shut down websites offering fake documentation highlights the need for agents...

The FTC’s move to shut down websites offering fake documentation highlights the need for agents and dealers to create and enforce an identity theft-detection program — or face the wrath of angry customers and finance sources.

Article

How to Let F&I Ease the Squeeze

Margin compression and a cyclical downturn are a powerful combination that could put some of...

Margin compression and a cyclical downturn are a powerful combination that could put some of your dealers out of business. Reengineer your F&I training program to acknowledge and capitalize upon the shifting realities of auto retail and finance.

Article

5 Ways Auto Finance Will Change in 2019

An increasingly mobile customer base is forcing auto finance sources to deliver the tools car...

Expert predicts flat sales and consumer demand will push more banks and finance companies to deliver consumer-friendly technology and transparency in an increasingly competitive market.

Article

Challenge Accepted: YDE Takes the Prize

Challenge Accepted: YDE Takes the Prize

Your Dealer Experience’s Steven Apicella delivered the winning presentation at the inaugural Technology Challenge at this year’s Industry Summit, beating out nine competitors to win an electronic vote by an audience of dealers, F&I professionals, and industry members.