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Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of...

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.

Article

Is an Agency Sale Right for You? 

Agency sales are a hot topic in today’s market. For those of you trying to determine if you...

Agency sales are a hot topic in today’s market. For those of you trying to determine if you should sell your agency or continue to own, four agents shared insight into their stories, decisions, and any advice they learned along the way.

Article

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I...

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.