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F&I

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F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the...

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

Article

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many...

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

Article

How Big Is the Gap?

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the...

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.

Video

Is It Really a Good Car?

What I mean by that is that often times, when we present our vehicle service contract, the...

What I mean by that is that often times, when we present our vehicle service contract, the customer will give us the "It's a good car" objection. Tune into this Tip of the Week with Ritch Wheeler of American Financial's F&I University.

Video

Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the...

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.

Article

Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to...

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.