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Where's Your Moral Compass?

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals...

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals who have lapsed in their dedication to compliance — or never had it.


VAS Partners With Assurant

Vehicle Administrative Services will develop roadside assistance and customer service solutions through a new partnership with Assurant.


HOT TIP: Pace Can Equal Profit

At UDS’s F&I Option Disclosure boot camps, we have found many F&I pros speak way too fast or (less commonly) way too slow. Learn how perfect pacing refines the menu presentation and improves gaining-commitment skills.


AE HOT TIP: Doubling Down on Paint & Fabric Protection

Hello! John Tabar from UDS. I want to talk about doubling down on environmental products today. When a customer enrolls in paint and fabric protection, most of the time it is because the condition and appearance of the vehicle is important to him or her.


EFG: Dealers Need Bridge From F&I to Service

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.


F&I Providers Honored in Dealers’ Choice Awards

On Wednesday, Oct. 10, at the Caribe Royale Orlando in Orlando, Fla., Industry Summit 2018 concluded with a presentation of the 14th annual Dealers’ Choice Awards. Launched in 2005, the program was designed to give dealers the opportunity to recognize their favorite industry partners — including providers of F&I products, training, technology, and financing — and rate them on the quality and value of their product or service, the quality of their customer service, and whether they would recommen