It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John Tabar of UDS suggests offering options and letting the customer choose, rather than decide, what to do. Choose to take your career to the next level with this AE Hot Tip.
Experienced agents know noncompliance isn’t limited to the F&I department. Help your dealers avoid harming customers or running afoul of regulators by kicking their kinks out of the box, off the desk, and away from the showroom.
An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated. UDS’s John Tabar has the process needed to negotiate with bank reps, find ways to reduce risk, and deliver the deal in this Hot Tip.
Lease approval ratings improved in July following a slight dip in June, according to the latest report from Swapalease.com.