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New CFPB guidance should inspire agents and dealers to look for unearned premiums from total losses, repossessions, and early payoffs.
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Connecting with new and prospective clients is always a challenge. Unlock the potential of neurolinguistic programming to learn how to speak each dealer’s language and more effectively communicate your message.
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The pressure on agents to deliver F&I training that increases sales and profits is greater than ever. Top trainer explains why accountability may be the missing ingredient you need to take your program to the next level.
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It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John Tabar of UDS suggests offering options and letting the customer choose, rather than decide, what to do. Choose to take your career to the next level with this AE Hot Tip.
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Experienced agents know noncompliance isn’t limited to the F&I department. Help your dealers avoid harming customers or running afoul of regulators by kicking their kinks out of the box, off the desk, and away from the showroom.
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Janet Crabtree of Reahard & Associates Inc. believes moving parts of F&I online — particularly in the form of consumer-facing product videos, can help create a foundation of trust that benefits the instore presentation.
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PassTime announced the launch of Encore, a new dealer-facing vehicle asset management tool packaged in a completely self-powered, slim design.
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Universal Lenders announced the launch of the ZERO Down payment program, a new option for car buyers who wish to buy F&I products with no down payment.
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EFG Companies’ Signature Finish Elite Appearance Protection targets traditionally unprotected surfaces, including body panels as well as glass, chrome, and rubber.
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Registered attendees are once again invited to earn Automotive Compliance Education certification at the 2019 Industry Summit for no additional charge.
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