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Electric vehicles represent only a fraction of the U.S. new-vehicle market, but sales are accelerating. Dealers can respond and capitalize with a plan that includes F&I, service and customer education.
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For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review of our most-read stories, starting with a Carvana-size shakeup and continuing with big deals, big lawsuits, and big gains for the F&I segment.
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