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Moving Up the Ladder Isn’t for Everyone
In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.
In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.
The Black Book April Retention Index broke yet another record, reaching 152.4 points.
Data shows strength in dealers bidding and buying across physical locations, Simulcast, Manheim Express, Manheim.com and OVE.
The intent of the alliance is to give consumers more flexible choices when making vehicle purchase decisions.
Finance industry veteran brings decades of dealer-focused experience to the management role.
As the semiconductor shortage slashes vehicle production, rental car companies are taking extreme measures to bolster their fleets. The businesses are buying used vehicles at auction.
Retail inventory levels, new and used, continue to be a challenge and the limited availability of quality vehicles in the wholesale market is also proving to be a challenge for buyers.
Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John Tabar tells you how to devote time to developing the soft skills that sell F&I products without sacrificing work or family time in this scholarly Tip of the Week.
Enriched features help dealers save time, puts account information at their fingertips.
As a dealership, you can’t afford to ignore the individual players in your own omnichannel – listen to them and reap the rewards.
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.
Honoring new-vehicle brands, models with lowest projected ownership costs to help shoppers save money.
