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Black Book: Weekly Market Updates

The May Retention Index showed another increase and broke yet another record, reaching 159.6...

The May Retention Index showed another increase and broke yet another record, reaching 159.6 points, a 7.1 point (or 4.7%) increase from April (152.4).

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Market Insights from Black Book

Driven by an extreme shortage of rental returns and limited inventory of new vehicles, the price...

Driven by an extreme shortage of rental returns and limited inventory of new vehicles, the price trends of newer used vehicles have been experiencing larger weekly gains.

Article

2021 Industry Trends: F&I in the Hotseat

Agents, dealers, and product providers need to stay ahead of their competition when it comes to...

Agents, dealers, and product providers need to stay ahead of their competition when it comes to F&I products. Whether it be which product is at the top of consumers’ shopping lists, how digital retailing is currently affecting the buying process, or trends in the way products are sold, our executives left no stone unturned.

Article

2021 Industry Trends: Economic and Political Impacts

The automotive industry is heavily influenced by a multitude of factors that fall outside the...

The automotive industry is heavily influenced by a multitude of factors that fall outside the control of agents, dealers, and F&I product providers and administrators. Following a year that can only be classified as a rollercoaster for the economy, we are now also left predicting what effect a new president will have on the country as a whole and the world of automotive, specifically.

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Engage Employees Now!

To our credit, we have proven that we can work remotely, but as employees return to work, you...

To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.

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BLACK BOOK: Weekly Market Update

It is now clear that 2021 will also not have typical seasonality patterns as the market is going...

It is now clear that like 2020, 2021 will also not have typical seasonality patterns as the market is going through a rapid increase in wholesale values.