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Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.
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Customer experience management is a relatively new concept for most agents, but its effectiveness in driving F&I product sales means it’s probably worth investigating.
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AE gets focused on the mission with Guy Koenig, president of GSFSGroup.
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Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.
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As the car buying process increasingly moves online, coupled with the evolution and migration of fraud to high-value targets, the automotive industry is under threat from newer, more sophisticated forms of identity fraud.
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Truck wars heat up as more options become available and amenities draw in a rapidly expanding base of shoppers.
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Cox Automotive forecast predicts a steady pace for U.S. auto sales.
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RoadVantage announces the addition of Mark D. Johnson as operations support manager.
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BYD has named Samuel Kang, its head of Total Solutions for North America.
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New-vehicle retail sales in January are expected to be up from a year ago, according to a forecast developed jointly by J.D. Power and LMC Automotive.
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Internal promotions demonstrate bench strength, strong foundation for continued growth.
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Ram scores bing in shopping consideration and consumer perception.
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New functionality provides automated vehicle maintenance and service reminders to customers.
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The Better Business Bureau of Western Penn. recently honored C. Harper Auto Group with the Torch Awards for Ethics.
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