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Whistleblower hotlines allow dealership employees to safely and anonymously report noncompliant behavior and processes before they lead to a lawsuit or regulatory action.
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New challenges and opportunities await agents and dealers invested in reinsurance, which faces renewed scrutiny as the IRS deploys auditors to investigate an industry few truly understand.
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Agent Entrepreneur catches up with four Agent Summit speakers to ask how their presentations answered critical concerns for the F&I industry, what kind of feedback they received, and what they learned from the agents they addressed.
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AE looks for practical solutions with Finbarr O’Neill,
chairman and CEO of APCO Holdings, home of the EasyCare and GWC Warranty brands.
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Deliver the unexpected to your dealer clients by going beyond F&I training and digging into the intricacies of dealer-arranged financing, cross-departmental cooperation, and the effects your work has on the personal lives of dealership personnel.
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How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated. UDS’s John Tabar has the process needed to negotiate with bank reps, find ways to reduce risk, and deliver the deal in this Hot Tip.
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Use this five-point checklist to help dealer clients identify the best possible candidates for open positions in F&I.
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Lease approval ratings improved in July following a slight dip in June, according to the latest report from Swapalease.com.
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MBPI has added a product designed to offer identity protection to consumers during the F&I process.
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EFG Companies announced the launch of Motorist Assistance Plan, an exclusionary vehicle service contract designed specifically for buyers of electric vehicles.
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Axiom has named F&I industry veteran Susan Johnson as executive vice president in charge of full-cycle product development and administration initiatives.
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NuVinAir Global has named former AutoNation and CarMax executive Troy Blackwell senior vice president of global operations.
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Members of Generation Z reported visiting an average of 3.8 dealerships on their car-buying journey in an Urban Science poll, which found the majority of U.S. consumers still lean on dealerships for critical information — and test-drives.
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National Automotive Experts and NWAN won the Gold award for F&I Product Training in the 15th annual Dealers’ Choice Awards.
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Steven E. Starks, president of the Utah Jazz and LHM Sports & Entertainment, has been named CEO of the Larry H. Miller Group of Companies.
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Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.
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Former Assurant executive Adam Lamnin and Ely Capital CEO Hope Taitz have joined National Automotive Experts and NWAN’s board of advisors.
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The U.S. Department of Justice announced Nissan Motor Acceptance will pay $3 million to settle charges that it unlawfully repossessed 113 vehicles belonging to active military members.
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Axiom’s Revolution Series of F&I products has expanded to include Revolution Technology, Revolution UltraLux, and Revolution Electric.
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Jim Maxim Jr. and Imran Mussani have assumed new roles at RouteOne, completing a transition that began when the company acquired MaximTrak, the technology firm Maxim co-founded, in 2016.
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July deliveries increased 1.3% in the first monthly U.S. new-vehicle sales report to include none of the Detroit 3 automakers, but the seasonally adjusted annualized rate fell below 17 million for the fourth time this year.
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Dealers and other automotive business owners once again generated more complaints than any other industry in Consumer Federation of America’s latest top 10 list.
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The average interest rate for a U.S. new-vehicle loan fell below 6% for the first time all year as automakers and dealers extended model-year selldown promotions.
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Facing new global realities and pressure on multiple fronts, the Federal Reserve cut interest rates for the first time in more than a decade in an attempt to prolong the economic expansion.
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The nation’s six largest publicly traded dealer groups all increased F&I profit per vehicle retailed in the second quarter, led by AutoNation’s $1,926 per copy and Lithia Motors’ segment-leading 11% improvement.
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National Auto Care announced the promotions of Courtney Wanderon to senior vice president of sales and Spencer Wanderon to vice president of sales.
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A new platform integration between PayLink Direct and PCMI Corp. was designed to maximize dealers’ sales and profits by streamlining processes.
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