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The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain compatible with that goal and reduce the number of times someone says, “you’re not the boss of me.”
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Black Book recently published an update to their COVID-19 Markets Updates, which includes these highlights from the last week: wholesale prices, retail listing prices, wholesale sales volume, and automotive loans.
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Law requires that dealers have policies, procedures, and processes in place to reasonably detect and prevent identity theft. Agents can assist their dealer-clients to ensure these updates are completed and solutions implemented.
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In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand collection of automotive resources.
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Every dealership is re-opening to a new reality with a changed shopper. Creating a strategy that adapts to the needs of your customers will shorten the time it will take for your dealership to recover.
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DMG President Chris Weber and his partner James Jodison will continue to manage the day-to-day operations of their Illinois office with the added support of NAC’s industry-leading products and best-in-class claims management capabilities.
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The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.
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New chief sales officer position will focus on growing the company’s nationwide network of agent and dealership partners.
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What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!
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EasyCare partners with Darwin to provide a full suite of digital retailing options to dealers.
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