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Attorney and NADA executive Paul Metrey recounts the critical role agents and trainers played in the creation of the association’s new F&I products policy and the powerful impact he feels it can have on your dealer clients’ operations.
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Agents can play an important — even decisive — role in helping dealers select the digital retail platform that will propel both of their businesses forward.
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The pace of agency consolidation continues to accelerate. Buy/sell expert offers a checklist agent principals can use to determine the market value of your business, weigh your options, and exit gracefully.
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Agents are some of the toughest competitors around, but every business owner can benefit from a fresh look at whom they’re competing against — including partners who aren’t holding up their end of the bargain.
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AE takes infield practice with Chris Stout, president of AutoSolutions LLC.
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A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is maintaining your enthusiasm and not shortcutting your process — or your customer. Face your next challenging deal head-on with this motivational Hot Tip.
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Top agents approach training as an opportunity to arm F&I professionals with the tools they need to mine gold in the box and ensure every customer leaves the dealership with their investment secured.
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National Auto Care has named 30-year finance industry executive Laura Clark as the company’s new chief financial officer.
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A new AUL-branded single-source menu platform is the product of a collaboration between the F&I products provider and Vision Dealer Solutions.
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Despite headwinds threatening dealership profitability, Kerrigan Advisors’ first-quarter report indicates 2019 is trending toward another 200-plus transaction year for the auto retail buy/sell market.
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Sagent Lending Technologies announced an enhancement of its identity-management and fraud-detection capabilities credited to a new collaboration with Experian.
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Black Book’s Used Vehicle Retention Index registered its first monthly gain of the year, ticking up to 114.4 in May. But analysts warn waning demand could follow a strong end to the spring selling season.
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Radiant Ride’s new SMART cosmetic service agreement program was designed to drive service and sales retention while offering customers a high-value interior and exterior protection product.
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More consumers in the prime and superprime credit tiers opted for used vehicles as concerns around affordability grew in the first quarter, according to the latest report from Experian.
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Fiat Chrysler has backed out of a proposed merger with Renault, blaming ‘political conditions’ in France, whose government owns a 15% share of Renault. A week ago, the companies were poised to form the world’s third-largest automaker.
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Protective Asset Protection analysts say GAP claim payouts rose by 19.5% for new vehicles and an astounding 95% for used vehicles between 2014 and 2018.
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Group 1 Automotive has launched AcceleRide, a fully online buying process that includes vehicle configuration, trade-in valuation, and financing options, at 79 U.S. dealerships.
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A new solution from CoreLogic Credco was designed to help auto dealers efficiently prequalify potential customers via soft-pull credit reports and scores from all three national credit bureaus.
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New enhancements to DealerSocket’s inventory management platform were designed to offer dealers greater control and visibility and a higher profit per vehicle.
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U.S. dealers sold slightly fewer new vehicles last month than in May of 2018, but the annual forecast increased to 17.4 million units — thanks in no small part to strong fleet sales.
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Kelley Blue Book analysts say a parade of new models helped drive the average price for a new vehicle sold in the U.S. to $37,185 in May, a 3.7% year-over-year increase.
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Flick Fusion reports consumer views of full-motion walkaround videos grew at a 20% clip in Q1, outpacing stitched-photo videos and accounting for 18% of all inventory video views.
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An enhanced data integration was designed to give auto dealers more up-to-date customer and vehicle information through Dealer-FX’s customer experience management software.
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Universal Lenders and the ZERO Plan have added enhanced volume-based fees in an effort to reduce costs and improve refund terms for its largest dealer clients.
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IHS Markit analysts say electric vehicles will account for 7.6% of all new vehicles sold in the United States in 2026, predicting ‘explosive’ growth in a segment driven by rapidly proliferating makes and models.
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