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The Status Quo Bias

The status quo bias is present in every transaction, and if it isn’t discussed early and...

The status quo bias is present in every transaction, and if it isn’t discussed early and throughout the acquisition process, you could be setting yourself up to receive some bad news when you least expect it.

Video

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

Article

Video Killed the Radio Star

If the future is video, why is F&I stuck in the past? Top trainer shares a three-step process...

If the future is video, why is F&I stuck in the past? Top trainer shares a three-step process you can use to inject new technology and enhanced personalization in your F&I training program.

Video

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I...

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

Article

How to Avoid Copyright Infringement

Trainers bring a lifetime of experience and know-how to the agencies and F&I product providers...

Trainers bring a lifetime of experience and know-how to the agencies and F&I product providers that hire them, and, in some cases, they also bring concepts and curricula another party could claim as their own. Do you know what to do if this happens in your dealership?

Article

Empower F&I and Turn Up Profits!

Use these three advanced strategies to put your dealers on the path to increased production and...

Do you want to put your dealers on the path to increased production and higher profitability? Check out these three advanced strategies from a training expert.