The Industry's Source for Automotive and Powersports Agents
Search Close Menu

Product & Technology

Article

Elastic M2M

11911 Freedom Dr #850, Reston, VA 20190 T: 703-957-8648 www.elasticm2m.com

Video

F&I Tip of the Week: Power of the Pause

F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.