Mitsubishi Gallery Makes Progress
As part of its 2030 business plan, Mitsubishi's North America arm will soon open its first 'gallery' store in Tennessee, where customers can learn about the brand, vehicles and technology.

City Auto Mitsubishi will provide brand specialists for the gallery who are knowledgeable about the vehicles and their technology, as well as the brand's history.
Mitsubishi Motors North America
Mitsubishi Motors North America is gearing up for the official grand opening of its first U.S. "gallery" dealership facility in Antioch, Tenn., in partnership with City Auto Mitsubishi.
It unveiled the Mitsubishi Motors/City Auto signage at the new location: 4230 Century Farms Terrace, Suite 106, Antioch. The facility will incorporate retail, office and entertainment options.
“From the outset, we wanted to create a high-touch, low-pressure way for shoppers to discover our brand and to learn more about what we stand for, the philosophy behind our engineering, and the vehicles we sell,” said Mark Chaffin, president and CEO of the brand's U.S. operation.
“City Auto's team is as excited as we are about what this Gallery facility could mean for their business, and how it will support the Mitsubishi Motors brand in the greater Nashville market."
The concept is similar to locations luxury brands have opened in recent years to showcase their offerings, including Lincoln and Mercedes.
While consumers can't buy vehicles at the Mitsubishi gallery, they can learn about the brand, browse City Auto’s inventory, and even start the paperwork process using the company’s online ClickShop. They can then head to City Auto’s main store 20 minutes away to complete the sale.
"This is an entirely new way for a mass-market car company to differentiate itself from the competition, just one more way Mitsubishi Motors is breaking the mold of what shoppers think buying a new car should look and feel like,” Chaffin said.
The dealership will provide brand specialists for the gallery who are knowledgeable about the vehicles and their technology, as well as the brand’s history.
The gallery concept, which was announced last year, is part of the automaker’s Momentum 2030 business plan, which it says is defined by four key points: a path to electrification, to a renewed and expanded product lineup, to a modernized retail sales model and to network expansion and sales growth.
More Industry

Penske Auto Group Deal a Record
The deal to take the dealership and transportation services company private sets a new pace for industry buy-sell transactions.
Read More →
War Toll a Damper on Used Auto Prices
Cox Automotive found wholesale depreciation to be elevated in September amid high fuel prices and this year's unusual hurricane season.
Read More →
Bridge the Maintenance Gap
With many drivers missing recommended maintenance, service departments offering transparency and efficiency have a better chance of reaching financially strained consumers.
Read More →
California Store Has New Owner
The longtime dealership in the northern part of the state is known for robust fleet sales and has served the state capital for 115 years.
Read More →
BMW Plant Pursues Cleaner Energy
BMW Group Plant Leipzig has utilized hydrogen to help power its production since 2013, but a new pipeline is planned to take it to another level.
Read More →
Auto Affordability Inches Up
The latest Cox Automotive and Moody’s Analytics index shows a slight increase in new-vehicle affordability despite high prices.
Read More →
Ohio Auto Group Under New Ownership
After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.
Read More →
RV Group Expands Carolina Footprint
Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.
Read More →
Agent Acumen
An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.
Read More →
Missed Maintenance Creates Opportunity
As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.
Read More →