agent Entrepreneur logo
MenuMENU
SearchSEARCH

Feds Expand Windstar Probe to Front Corrosion

July 28, 2010
2 min to read


WASHINGTON - Federal regulators have expanded their investigation of Ford Windstar minivans to a second component after complaints from “salt belt” states of a loss of vehicle control stemming from corrosion, Automotive News reported.


The new investigation covers 1999-2003 model year Windstars.

Ad Loading...


The expanded probe by the National Highway Traffic Safety Administration is focusing on front subframe corrosion on the right side that has led to 87 complaints and three crashes, the agency said Tuesday. The latest investigation was opened July 20.


The government's preliminary evaluation will encompass as many as 900,000 vehicles.


“My wife was driving at a slow speed in a parking lot, and all of a sudden there was a loud bang and she could not steer the vehicle,” one complainant wrote to NHTSA about his 2000 Windstar LX van. “One wheel in the front was straight, and the other front wheel was turned at a 45-degree angle.”


A Ford spokeswoman said the company is cooperating with the investigation, which is the first in a series of steps that can result in a recall. Repairs in a recall are paid for by the manufacturer.


In May, NHTSA said it had opened an investigation of the same pool of Ford Windstars after 234 complaints of rear axles fracturing.

Ad Loading...


Most of the axle complaints stemmed from “salt belt” states, probably because the rear axle beam collects road salt slurry and corrodes until it breaks, NHTSA said at the time.


The agency said it is conducting two investigations, one of the front subframe corrosion and the other of the rear axles.


Ford built 2.3 million Windstars from 1994 to 2003 before the model was discontinued.


The vehicles have been subject to 10 recalls involving 3.6 million vehicles, according to NHTSA records. Some Windstars were recalled more than once.


The biggest recall -- of 1.7 million 1995-2003 model Windstars -- was part of a larger 2009 recall of 4.5 million vehicles with faulty cruise control deactivation switches that posed potential fire hazards.

Ad Loading...


"These are older vehicles - between 16 and 8 years old - and they have faced a number of recalls," Ford spokesperson Jennifer Moore said. "When we identify an issue with a vehicle, we do the responsible thing, issue the recall and fix the concern."

More Industry

Photo of two men in suit jackets shaking hands next to new car inside of a dealership
IndustryApril 23, 2026

A New Consumer Culture in the Auto Dealership

Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.

Read More →
Closeup of the side of an Audi car
Industryby Hannah MitchellApril 23, 2026

New-Vehicle Sales Down

A cloudy April forecast was expected due to last April’s sales surge in anticipation of U.S. trade tariff-inflated prices. Meanwhile, automakers pumped up incentives to address today’s consumer wallet woes.

Read More →
Photo of Cadillac Lyriq SUV on road with partly cloudy sky in background
Industryby Hannah MitchellApril 16, 2026

Used Autos Selling for More

A recent price spike due to several larger market forces, though it hasn’t dulled demand, is pushing more consumers to efficient models to squeeze in buys.

Read More →
Ad Loading...
Photo of facade of Waldorf Toyota car dealership
Industryby Hannah MitchellApril 16, 2026

Maryland Auto Group Sells

A group out West picked up the major D.C.-area collection, putting it in the upper tiers of private automotive groups in the U.S.

Read More →
Line graphic showing Cox Automotive's March Credit Availability Index status
Industryby Hannah MitchellApril 13, 2026

Auto Lending Opens Up in March

Lenders loosened access for subprime borrowers, and consumers with negative equity reached a record high, Cox Automotive reported.

Read More →
electric vehicle next to an urban charging station. EV Demand Diverges. F&I and Showroom logo
Industryby Lauren LawrenceApril 10, 2026

EV Interest Varies Regionally

U.S. consumer interest in electric vehicles lags behind other countries despite the rising gas prices caused by the ongoing war in the Middle East.

Read More →
Ad Loading...
Photo of the rear of a Mercedes GLC 400 electric SUV with a skyline in the background
Industryby Hannah MitchellApril 10, 2026

Brands Weighed on Projected Recalls

Research reveals the brands and models most likely to have higher recall rates over their lifetimes. While some brands rank high, addressing safety issues can be a selling point.

Read More →
Photo of white 2026 Ford Bronco on a sandy beach
Industryby Hannah MitchellApril 10, 2026

March New-Vehicle Sales Don’t Reflect War

Cox Automotive data shows Americans doubled down on big-is-better despite price increases. Slightly higher incentives helped fuel the demand.

Read More →
Photo of several cars on lifts in a service center
Industryby Hannah MitchellApril 9, 2026

Franchised Dealers Stand to Gain Service Business

Cox Automotive research shows both the opportunities and the challenges in turning consumers’ growing affordability needs into increased fixed-operations revenue.

Read More →
Ad Loading...
Photo of office desk with open laptop on it and an empty chair next to it
IndustryApril 9, 2026

What Matters Most in Building Your Agency

The partner you choose for growth and expansion is key, because better is the ultimate goal instead of growth for growth’s sake.

Read More →