agent Entrepreneur logo
MenuMENU
SearchSEARCH

Car Folks are People, Too

Car Folks are People, Too

Car Folks are People, Too

4 min to read


Due to the advent of the Red Flags Rule enforcement date on January 1st, the topic of identity theft is all the rage. Certainly identity theft is an issue in the dealership environment, but news flash – car folk are people, too. They have the same risks of identity theft at home as the rest of us do.


Simple precautions can reduce that risk. And I believe that people who take those precautions at home will naturally apply them at work, so dealerships can become safer environments. Let me illustrate with a true story.

Ad Loading...


A few years ago, I bought my wife a pressure washer for Christmas (please spare me your “Mr. Romantic” comments). I assembled the pressure washer and put it in our shed in the back yard. Then I put the box at the curb next to our trash cans.


I didn’t appreciate that by putting the brightly colored box on the curb I was telling every potential thief driving through my neighborhood that my house had a brand new pressure washer available for theft. And sure enough, within two days someone broke into our shed and stole the pressure washer before my wife ever got a chance to blast the mold off our stucco exterior.


I learned a valuable lesson from this: When you buy an expensive power tool or high-end electronics gear, always put the box in front of your neighbor’s house.


But there’s another lesson to be learned here. Every day, the average American receives credit card statements, insurance invoices, and bank statements through the mail. And a couple times a month, the average American puts checks and account statements in the family mailbox and raises a little red flag to tell the mailman – and every potential thief driving through the neighborhood – that something valuable is in that little box.


Approximately half of all reported identity theft involves the physical taking of a piece of paper. It is simple and often a target of opportunity. Here are a few tips to reduce the risk:

Ad Loading...


1. Switch to online bill payment and banking to the extent possible. This will eliminate numerous account statements that come to your home every month. But online bill payment presents its own set of risks, so…


2. Make sure you use strong passwords. At least seven characters, including numbers and special characters. “Xfh#L5>” is a very strong password. “Password” is not. Neither is your birthday. Create something between the two extremes and do NOT write it on a yellow sticky note on your monitor!


3. Mail bills you can’t pay online from the post office. Putting statements and your personal checks in an unsecured mailbox in front of your house and raising the flag is just a bad idea. So mail those bills from a post office or public drop box.


4. Reduce or eliminate unsolicited pre-approved credit offers. Thieves can take these offers, fill them out, and receive credit cards in your name. This is not a good thing. Opting out of these offers will cut down on the junk mail you receive, which is a good thing. And it’s easy. Here’s what you do: go to www.optoutprescreen.com. Follow the prompts. That’s it (I told you it was easy).


5. Listen to your mother. Remember when your mom told you to clean up your room? It’s still good advice. If you’re anything like me, there is a spot in your home overflowing with bills to be paid, tuition and insurance statements, and so on. At our home, it’s called “Mom’s Corner,” and it like a snowdrift. All that non-public personal information (“NPI”) is in plain sight of every houseguest, cleaning person, and friend of our seven kids. Keep the NPI out of sight! Locked up is even better, though to be fair, mom never yelled at me to lock up my room.

Ad Loading...


6. Treat your computer like a safe deposit box. Chances are your personal computer contains a ton of NPI. When you upgrade to the new MacBook Pro, make sure you totally erase or destroy the hard drive in the computer you are disposing of. Merely deleting the data and reformatting the hard drive is not enough. Either use a product like ShredXP or literally take a hammer to it. In particular, DO NOT donate your old computers to Goodwill or other charities without taking this step. And smash those CDs/DVDs that contain NPI when you no longer need them.


7. Buy a shredder. When you’re done with bills, statements, and anything else that contains NPI, shred the documents. Merely throwing them out makes your trash can a treasure chest for identity thieves. Place the shredder – they’re cheap – near where you pay your bills. Then get in the habit of using it.


Once you take these actions at home, it will be second nature to apply them to the dealership and both will be more secure.


Now I’ve got to head out and buy my wife a shredder for home. Easter or Mother’s Day is just around the corner!

Subscribe to Our Newsletter

More Industry

Photo of a laptop, cellphone and eyeglasses on a desk next to an office window
IndustryAugust 24, 2026

Selling to Grow

The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.

Read More →
outside of car dealership with cars parked in front
Industryby Lauren LawrenceAugust 20, 2026

Auto Group Acquires Top-Performing Rooftop

Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.

Read More →
Cars from the rear on a Shanghai freeway
Industryby Hannah MitchellAugust 19, 2026

China as Pacesetter

Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.

Read More →
Ad Loading...
Orange BMW car on empty road.
Industryby Hannah MitchellAugust 14, 2026

BMW Concept Car Makes Fuel to Burn

The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.

Read More →
Six men standing for photo outside of car dealership
Industryby Lauren LawrenceAugust 13, 2026

South Carolina Auto Group Downsizes

Florida-based group Holler-Classic has acquired four rooftops, its first in South Carolina, from Dick Smith Automotive Group.

Read More →
A fan of $100 bills sitting on a white envelope
Industryby Hannah MitchellAugust 12, 2026

July Was Hot for Auto Borrowers

Credit proved readily available for many, but most loans left buyers in negative territory, Cox Automotive said.

Read More →
Ad Loading...
newspaper advertisement circled in pink, Turn Listings into Leads, F&I and Showroom
Industryby Lauren LawrenceAugust 5, 2026

Structure Leads to Optimized Auto Listings

As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.

Read More →
Photo of woman counting cash with a calculator sitting on a desk in front of her
Industryby Hannah MitchellJuly 30, 2026

Consumers Mixed on Economy, Finances

A July survey shows spotty sentiment of current and future conditions, in addition to demographic differences as overall opinion of present circumstances kept sliding.

Read More →
blue map of Europe with outline of an electric vehicle powertrain on top, Closing the Powertrain Gap, Agent Entrepreneur
Industryby Lauren LawrenceJuly 30, 2026

EVs Closing the European Gap

Electrified powertrains led June new-vehicle sales in Europe, reaching 26% of the market.

Read More →
Ad Loading...
a line of people sitting down with paperwork in their hands
Industryby Lauren LawrenceJuly 27, 2026

Early Intervention Saves Retention

Sales and service departments have the highest annual dealership turnover rates, according to a new industry report, costing money and time that could be better spent elsewhere.

Read More →
Ad Loading...