agent Entrepreneur logo
MenuMENU
SearchSEARCH

U.S. Consumers Doing Better at Paying Credit Card Bills

January 12, 2012
2 min to read


ATLANTA — A report by Equifax indicated that U.S. consumers continue to make timely payments and pay down their retail credit card and bank card balances, resulting in a significant drop in the number of card write-offs vs. 2010 levels.


The improvement in bank and retail credit card write-offs reflected a steady level of improvement over the last 18 months, according to Equifax. Bank credit card write-offs peaked at nearly 13 percent in July 2010 and retail credit card write-offs peaked at more than 14 percent in July 2010. Bank credit card write-offs currently stand at 5.53 percent (39 percent lower than 2010 levels) and retail credit card write-offs are at 8.4 percent (26 percent lower than 2010 levels).

Ad Loading...


Cumulative revolving card balances peaked in October 2008 at more than $752 billion, and, despite a recent uptick due to seasonal purchase activity, have since declined by almost 20 percent, according to Equifax. December 2011 cumulative revolving card balances stand at $604 billion.


Total consumer debt outstanding also peaked in October 2008 at $12.4 trillion, according to Equifax. In December 2011, U.S. consumers carried $11.1 trillion in total consumer debt, representing a decrease of more than 10 percent.


"Declining write-offs, growing card originations and the stabilizing of card balances are a precursor to balance increases, which can help to return the banks to profitability in this lending sector," said Michael Koukounas, senior vice president of special client services for Equifax. "The industry is experiencing sustained improvement in consumers' payment behavior and overall reduction of debt, a trend that seems to indicate more responsible lending and borrowing habits among card issuers and consumers alike."

More Industry

Group photo of men outside storefront.
Industryby Hannah MitchellMay 28, 2026

Pennsylvania Dealership Under New Retailers

The sale of the Chrysler Dodge Jeep Ram store puts a family auto group on a leaner path as first-time dealers take the helm.

Read More →
Hallway with lockered wiring and computer
Industryby Lauren LawrenceMay 28, 2026

Battery Storage Takes Priority Over EVs

U.S. automakers are prioritizing battery energy stationary storage over electric-vehicle production as the consumer demand for EVs lags the rest of the world.

Read More →
Gray-scale photo of a line of Mini cars in a dealership parking lot
Industryby Hannah MitchellMay 27, 2026

Auto Dealers Feel Better But Not Great

A second-quarter Cox Automotive poll of franchised retailers and independents found better views of the current market after a good spring but anticipation of third-quarter storminess.

Read More →
Ad Loading...
Closeup photo of the front of a white car
Industryby Hannah MitchellMay 21, 2026

New-Vehicle Sales Picture Relative

A May forecast is complicated by last spring’s trade tariff effects on auto retail. Despite continued hard realities, many consumers took advantage of ways to bite the bullet.

Read More →
Nissan logo on front of building
Industryby Lauren LawrenceMay 21, 2026

Auto Group Acquires Third Nissan Rooftop

Iowa-based Coleman Automotive Group recently acquired its seventh dealership, McGrath Nissan, which it renamed Nissan of Elgin.

Read More →
Couple talking with auto salesman next to new car inside dealership
Industryby Hannah MitchellMay 20, 2026

April Less Affordable

Based on prices, reduced incentives and slower household income growth, consumers found it more challenging to buy new last month, Cox Automotive reported.

Read More →
Ad Loading...
Wooden people figures of different colors in a row, similar to board game pieces
IndustryMay 20, 2026

Building an Extraordinary F&I Agency

Work to determine your specialized talent, because that fact will determine everything about your agency’s future.

Read More →
Ingredient card, policies and procedures, fixed operations, variable operations, data security, audit
Industryby Jim GantherMay 19, 2026

Recipe for Compliance

The secret to both amazing barbecue and compliance is the same: understanding the basics and committing to a process.

Read More →
Photo of new Chevrolet Bolt parked on a beach
Industryby Hannah MitchellMay 14, 2026

EVs Getting More Attractive

A growing percentage of U.S. consumers are open to switching and fewer are adverse to the idea, according to a recently completed survey. That’s despite the end of a tax break.

Read More →
Ad Loading...
Benchmark bar graph showing April 2026 EV Sales
Industryby Lauren LawrenceMay 14, 2026

EV Sales Drop in April Following Surge

North American electric-vehicle sales were down 28% year-over-year, a sharp contrast from global EV sales growth of 6%.

Read More →