Mixed Results in Q1 Auto-Finance Digital Use
Lenders see digital adoption growth mirrors vehicle sales; secondary markets show stronger rate with securitization.

The index shows dealers, service providers and lenders showed a quarter-over-quarter digital adoption growth rate of 12% in the first quarter.
IMAGE: Pexels/cottonbro studio
Wolters Kluwer, a provider of professional information, software solutions and services, announced first-quarter results and analysis from its Auto Finance Digital Transformation Index, a resource that tracks the rate at which auto dealers, service providers and lenders are seeing growth in the evolution from paper-based finance back-office processes to digital. Click here to see the complete data report.
Digital Adoption for Lenders Mirroring Vehicle Sales Trends
According to the index, auto dealers, service providers and lenders showed a quarter-over-quarter digital adoption growth rate of 12% in the first quarter. The growth rate of digital was essentially flat year-over-year, which is in line with the lack of significant growth in vehicle sales activity over the last 12 months. While the overall activity of auto sales enjoyed a stronger-than-expected quarter, industry observers, such as Cox Automotive, believe it is difficult to pinpoint an exact forecast for the remainder of the year. The firm gently raised its full-year forecast to 14.2 million new sales, up slightly from 14.1 million at the beginning of the year.
Wolters Kluwer experts believe the annual spring tax-buying season may have contributed to the slight increase in digitized contracting during the quarter.
“Clearl,y 2023 has remained a highly competitive environment where dealers and lenders remain focused on overcoming economic challenges to find sales and portfolio growth,” said Tim Yalich, head of auto strategy for Wolters Kluwer. “We are not surprised that the growth of digitized back-office processes and documentation has slowed to also mirror vehicle sales activity, and we expect dealers and lenders are keeping a watchful eye on the progress of sales growth as they plan additional investments in digital.”
Digital Adoption Continues in Securitization Markets
Securitized digital auto loans increased 32% year-over-year in the first quarter and 317.85% compared to the fourth quarter of 2022. Wolters Kluwer attributes the strong growth to the rising appetite for digitized loan origination in the secondary markets through added efficiency in pooling, auditing, collateralization, and the execution of security exchanges using digital assets. Additionally, the more than 300% growth rate can also be attributed to a seasonality trend based on historical data, as many lenders seek capital in the first quarter compared to the fourth quarter.
Originally posted on F&I and Showroom
More Industry

Penske Auto Group Deal a Record
The deal to take the dealership and transportation services company private sets a new pace for industry buy-sell transactions.
Read More →
War Toll a Damper on Used Auto Prices
Cox Automotive found wholesale depreciation to be elevated in September amid high fuel prices and this year's unusual hurricane season.
Read More →
Bridge the Maintenance Gap
With many drivers missing recommended maintenance, service departments offering transparency and efficiency have a better chance of reaching financially strained consumers.
Read More →
California Store Has New Owner
The longtime dealership in the northern part of the state is known for robust fleet sales and has served the state capital for 115 years.
Read More →
BMW Plant Pursues Cleaner Energy
BMW Group Plant Leipzig has utilized hydrogen to help power its production since 2013, but a new pipeline is planned to take it to another level.
Read More →
Auto Affordability Inches Up
The latest Cox Automotive and Moody’s Analytics index shows a slight increase in new-vehicle affordability despite high prices.
Read More →
Ohio Auto Group Under New Ownership
After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.
Read More →
RV Group Expands Carolina Footprint
Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.
Read More →
Agent Acumen
An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.
Read More →
Missed Maintenance Creates Opportunity
As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.
Read More →