agent Entrepreneur logo
MenuMENU
SearchSEARCH

GM Expands Website for Owners of Recalled Vehicles

General Motors Co’s website for owners of its vehicles recalled for faulty ignition switches has been expanded to include all 20 models involved, the automaker said, reported Reuters. The site launched in April initially informed owners of the 2.59 million mostly small cars, including the Chevrolet Cobalt and the Saturn Ion, that had ignition switches ... Read More »

August 20, 2014
2 min to read


General Motors Co’s website for owners of its vehicles recalled for faulty ignition switches has been expanded to include all 20 models involved, the automaker said, reported Reuters.

The site launched in April initially informed owners of the 2.59 million mostly small cars, including the Chevrolet Cobalt and the Saturn Ion, that had ignition switches that could turn the engine off, disabling air bags.

Ad Loading...

The recalls of cars with defective ignition switches have been linked to at least 13 deaths. GM has been criticized by safety advocates and fined by U.S. safety regulators for not acting until years after some of its engineers knew of the problems.

The website – gmignitionupdate.com – has information for approximately 15 million owners of the 20 models recalled for a potential ignition switch defect, GM said on Saturday.

Some of the models now on the expanded website are Chevrolet Malibu and Impala sedans and four Cadillac models.

GM said it also mailed about 1.9 million letters from Chief Executive Officer Mary Barra to owners of the initial set of 2.59 million owners, urging them to bring their cars in for repairs.

More than 1 million letters went to owners who had not responded by ordering parts via the website or from dealers, and another 875,000 went to owners who ordered parts but had not brought their cars to dealers for repairs, said GM spokesman Alan Adler.

Ad Loading...

By the weekend, GM said it had repaired about 800,000 of the 2.59 million vehicles in the initial set of recalls.

Adler said GM did not plan to expand the recall information website to include every recall or all recalled vehicles, primarily because they do not fit into a larger category as do the vehicles recalled for ignition switch issues.

Adler said the updated website and the letters were an effort to get vehicles with defective ignition switches fixed.

He said, on average, 80 percent of owners of GM vehicles get them fixed within a year after a recall is announced, and 85 percent after two years.

More Industry

Foreign Cars Italia dealership store in front of sunset
Industryby Hannah MitchellJuly 2, 2026

Luxe N.C. Dealerships Change Hands

A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.

Read More →
inside of car, person with hands on black steering wheel
Industryby Lauren LawrenceJuly 2, 2026

Exposure Drives Interest in Chinese Cars

At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.

Read More →
Woman's hands holding an wallet empty of cash
Industryby Hannah MitchellJuly 1, 2026

Automotive Consumers Sink Further in Debt

Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.

Read More →
Ad Loading...
Rob Mancuso sitting in a chair on stage
Industryby Hannah MitchellJuly 1, 2026

Agent Advocate

Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.

Read More →
Photo of a touchscreen on a car's dashboard
Industryby Hannah MitchellJune 25, 2026

Driving Under Distraction

Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.

Read More →
split background green and blue. 2019 to 2025 with car going from starting location to end point. $37,310 and $48,402. Agent Entrepreneur logo
Industryby Lauren LawrenceJune 25, 2026

Affordable New Cars a Thing of the Past

More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.

Read More →
Ad Loading...
Photo of multiple new SUVs on a car dealership lot
Industryby Hannah MitchellJune 22, 2026

State Follows Federal Warning on Auto Ads

The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.

Read More →
Gas pumps.
Industryby Lauren LawrenceJune 15, 2026

Consumer Outlook on the Rise

Younger generations are feeling more positive about their financial futures and current affordability pressures than older generations, according to recent TransUnion data.

Read More →
Group photo of men outside storefront.
Industryby Hannah MitchellMay 28, 2026

Pennsylvania Dealership Under New Retailers

The sale of the Chrysler Dodge Jeep Ram store puts a family auto group on a leaner path as first-time dealers take the helm.

Read More →
Ad Loading...
Hallway with lockered wiring and computer
Industryby Lauren LawrenceMay 28, 2026

Battery Storage Takes Priority Over EVs

U.S. automakers are prioritizing battery energy stationary storage over electric-vehicle production as the consumer demand for EVs lags the rest of the world.

Read More →
Ad Loading...