FordDirect Opens E-Commerce Platform for Ford, Lincoln Retailers
The Shop is designed to provide business efficiency during dealership digital transformation.

Platform provides dealers with access to vetted vendors that include prenegotiated prices for products and services.
IMAGE: FordDirect
FordDirect, a joint venture between Ford dealers, Lincoln retailers and Ford Motor Co. launched an e-commerce platform for dealer solutions called The Shop. The curated online shopping experience is designed for dealers to meet challenges of operating in the evolving retail automotive business beyond the products and services that FordDirect already provides to dealers.
The Shop, powered by FordDirect, provides dealers with access to vetted vendors that include prenegotiated prices for products and services that dealerships need so they spend less time searching for vendors and negotiating rates. It also provides a seamless way to learn about offerings and enroll in solutions for their stores.
The Shop will continue to add vendors that keep dealers ahead of the technological curve and offer dealership employees support and a source to get everyday supplies at a lower cost. Modeled after the best online shopping experiences, The Shop includes the following vendors:
Better Car People, a comprehensive business development center (BDC) engagement platform
ComplyAuto, a leading dealership compliance software platform for privacy, security, safety/HR, F&I and more
OfferLogix, a soft pull credit pre-qualification service
STELLA Automotive AI, One AI solution for a unified experience across all dealership channels
Velocity Automotive, Reconditioning Management Software, Automated Digital Vehicle Portfolios, or both
Volie, automotive call center software for BDCs
WarrCloud, a warranty processing technology platform
Work Truck Solutions, commercial truck and van digital marketing and inventory merchandising tools
“Because we already trust and rely on FordDirect for our digital needs that help us run our business, we look forward to The Shop becoming a place to find additional solutions outside of what’s currently provided. FordDirect continues to provide innovation that makes a difference to our operation,” said Brian Godfrey, President, Pat Milliken Ford and FordDirect Board Chairman.
FordDirect recognizes that dealerships face an increasing demand for day-to-day resources, including meeting customer expectations, complying with regulations, managing employees, updating technology, and planning sales events. The Shop is designed to create more efficiencies and cost savings so that dealerships can focus on core activities.
“As every facet of the auto industry transforms through technology, dealers tell us they are more challenged than ever to stay current while meeting their business goals. We didn’t just listen. We acted to provide a solution that meets their needs, said FordDirect CEO Dean Stoneley. “The Shop is now open to help Ford Dealers and Lincoln Retailers spend more time doing what they do best while also supporting FordDirect’s mission as a trusted partner and resource to find the best vendors in the market for all of their needs.”
Originally posted on Auto Dealer Today
More Industry

RV Group Expands Carolina Footprint
Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.
Read More →
Agent Acumen
An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.
Read More →
Missed Maintenance Creates Opportunity
As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.
Read More →
Mitsubishi Unveils U.S. Plan
The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.
Read More →
Selling to Grow
The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.
Read More →
Recalled Vehicles Hit 5-Year High
Though the number of events has fallen so far this year, impacted units are up significantly. Meanwhile, regulators consider consumer notification changes.
Read More →
Auto Group Acquires Top-Performing Rooftop
Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.
Read More →
China as Pacesetter
Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.
Read More →
BMW Concept Car Makes Fuel to Burn
The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.
Read More →
South Carolina Auto Group Downsizes
Florida-based group Holler-Classic has acquired four rooftops, its first in South Carolina, from Dick Smith Automotive Group.
Read More →