Auto/Mate Announces 40% Year-Over-Year Increase in Auto Dealer Installs
Albany, N.Y. — Auto/Mate Dealership Systems announced a 40 percent year-over-year increase in auto dealership installs in 2013, boosting the number of its auto dealer clients to more than 1,000 nationwide. The dealership management system (DMS) provider also announced that in 2013, Ford, GM and Toyota were the franchises with the highest rate of growth in terms of switching to Auto/Mate’s DMS solution.
Mike Esposito, president of Auto/Mate, attributed the company's continued growth to its full-featured, user-friendly software, a corporate culture that inspires employees to offer excellent customer service, and the company’s expertise in making DMS conversions smooth. "Our vision for Auto/Mate has always been clear and that is to offer the best DMS software with the best customer service," he said. "It's not hard to make decisions when you know what your values are as a company. Roy Disney said that first but it's a philosophy our company adheres to."
In the last five years, Auto/Mate has averaged more than 20 percent growth every year, steadily increasing its share in the retail automotive market. In addition, Auto/Mate achieved the following milestones in 2013:
The release of Desk/Mate, an F&I desking system that allows managers to easily compare multiple retail, lease and balloon payment options; as well as multiple vehicle choices for the customer displayed side-by-side.
The addition of Auto Dispatch and electronic repair order (RO) functions to its service merchandising module, enabling hands-free, customized and flexible dispatching along with an open electronic RO system geared to increase service department productivity.
Multiple new Open/Mate integrations with industry vendors, including 700Credit, CAR-Research XRM, Dealer-FX, MOC1 Solutions, AutoAlert, Innovative Aftermarket Systems (IAS), ELEAD1ONE and more.
Being honored with the 2012 "Highest Rated" Driving Sales Dealer Satisfaction Award
Receiving the "Top Workplaces" award by the Albany Times-Union for the second year in a row, and being named a "Best Places to Work" by the Albany Business Review for the fourth year in a row.
Adding 42% more employees and searching for more qualified candidates to work remotely as well as from Auto/Mate's expanding headquarters in Albany, N.Y.
Auto/Mate’s Automotive Management Productivity Suite (AMPS) software is fully integrated with the dealer communications systems (DCS) of Ford, General Motors, Toyota, Lexus, Nissan, Mazda, Honda, Subaru, Kia, Hyundai, Chrysler, Volkswagen, Audi and Mitsubishi. Fully integrated solutions allow dealers to choose the most cost-effective DMS solution to fit their need.
More Industry

Autos More Appealing
Consumers gave new cars better scores again this year for design, performance and more as mass-market brands kept gaining on premium lineups, JD Power found in an annual poll.
Read More →
Used EVs Defy Overall Market
While the used-car market saw three months of price declines or stagnation, the used EV segment did the opposite – rising for three straight months.
Read More →
Gone to the Dogs
A Stellantis brand decided to have some fun with one of its SUVs’ design to address growing emphasis on family pets.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
Luxe N.C. Dealerships Change Hands
A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.
Read More →
Exposure Drives Interest in Chinese Cars
At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.
Read More →
Automotive Consumers Sink Further in Debt
Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.
Read More →
Agent Advocate
Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.
Read More →
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →
Affordable New Cars a Thing of the Past
More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.
Read More →