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Service Drives Gen Z Loyalty
The dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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SEARCHMENUSEARCHThe dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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Online trade widget for lead capture combines with a closing tool on the showroom floor.
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New light-vehicle sales in February were strong, with a SAAR of 16.83 million units for the month—an increase of 1.9% compared to February 2019. Raw sales volume topped 1.3 million units, an increase of 8.4% compared to February of last year.
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Black Book released its Used Vehicle Retention Index for February 2020 (115.2), a +0.7 point change from January (114.5).
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Global light vehicle sales figures from the first month of 2020 show just 6.2 million were sold in January, the lowest monthly figure since January 2012.
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January to see modest declines despite record incentives.
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Kelley Blue Book announced the 2020 model-year brand, category and top 10 winners of the annual Best Resale Value Awards.
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ADESA Simulcast Remote Seller delivers an upgraded user experience for consignors and dealers to see real-time performance analytics.
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Cox expects 2020 to mark the beginning of a slight decline in the sale of total used-vehicles, as retail used-vehicle sales grow.
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Are you looking for a new revenue stream? Look no further than recreational vehicles, a market that serves customers both young and old that can provide cover as sales of cars and light trucks slow.
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Black Book’s Used Vehicle Retention Index shows a 1.4% month-over-month increase in August, a month in which all but a few pre-owned segments showed improvement.
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