
Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.
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While instincts are important, it’s even more critical to have access to the right tools and technology that can help lenders spot synthetic identity fraud before it happens.
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Agency sales are a hot topic in today’s market. For those of you trying to determine if you should sell your agency or continue to own, four agents shared insight into their stories, decisions, and any advice they learned along the way.
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At a time when it was sink or swim for many dealerships, Brian Kramer rose to the challenge and turned lost time into a digital transformation.
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I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.
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Online auto retailing is here, it’s vital, and it’s valuable — This expansion has to include evolution in the online F&I presentation to ensure the full scope of revenue opportunity is being captured.
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It is critical to look at what happens with your sales team once a lead is submitted. Meet the consumers where they are and you’ll see the sales roll in.
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The world has changed — and so too must your sales practices. This unique relationship quickly gives sales personnel compelling detail about the vehicles now in your inventory and in the reconditioning pipeline.
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AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.
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Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.
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