Articles

F&I•by Justin B. Gasman•December 17, 2024

Five-Star F&I: The Secret to Customer Delight

How F&I managers can organically solicit consumer feedback that pumps up business.

Industry•by Terry O'Loughlin•December 12, 2024

The FTC’s Proposed CARS Rule in 600 Words

Some guidance on the pending regulation, which may be enacted early next year.

F&I•by John Tabar•November 27, 2024

Think Bigger

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

Industry•by Brandin Wilkinson•November 27, 2024

Six Powerful Questions

Take the time to answer these and lay the groundwork for a successful year-end.

Summit Updates•by Hannah Mitchell•November 20, 2024

The Summit’s Simmering for You

Annual Bobit Dealer Group event to offer longtime favorites while meeting an immediate need with a fresh certification.

Awards•by Staff•November 14, 2024

Dealers' Choice Awards Spotlight: ECP Inc.

ECP Inc. was recognized in the 2024 Dealers' Choice Awards for a diamond award in the Appearance Protection category; and a gold award in the F&I Ancillary Products category.

F&I•by Rick McCormick•November 14, 2024

Understand to Oversell

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

Industry•by Bob Lanham•November 7, 2024

From Clickstream to Showroom: Converting Online Shoppers

Boost website conversions with secrets from an e-commerce website.

Sales•by David Ibarra•October 31, 2024

Mastering the Five Core Competencies

A strategic guide to elevating client engagement and driving results.

F&I•by John Tabar•October 31, 2024

Creating a Chain of Accountability

If you haven’t heard of or inconsistently use the save-a-deal approach, you’re missing out on a lot of profit.

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