Articles

Sales•by Staff•October 23, 2024

Sovereign Citizens

Don't be caught off guard by certain tactics that could leave you on the losing end of transactions.

Sales•by Jason Gannon•October 22, 2024

Genuineness is crucial to establish more than purely transactional connections.

F&I•by Gerry Gould•October 21, 2024

Updating your approach for today’s relationship-focused customer can revolutionize your results.

Industry•by Terry O'Loughlin•October 21, 2024

Build employee-verification processes into your business to ensure you’re not missing any in-house fraud.

Industry•by Hannah Mitchell•October 18, 2024

The wake of this summer’s DMS shutdown grants agents a chance to help dealers prepare for future disruptions.

Compliance•by Timothy Allen•October 18, 2024

How dealerships can balance profitability and compliance.

Industry•by Rick McCormick•October 17, 2024

Agents have a crucial role to play in helping dealerships manage today's changes.

Industry•by Terry O'Loughlin•October 16, 2024

A how-to guide on training auto dealers to not be felons.

Industry•by Gil Van Over•October 15, 2024

Note these other telltale signs the absent buyer may not be a legitimate customer.

Dealer Ops•by Hannah Mitchell•October 14, 2024

Consider taking the change of the seasons as a cue to evaluate some key operational aspects of the dealership.