Tesla Sued for Pricey, Lengthy Repairs
Limits on repair locations and exclusive parts increase repair times and cost.

The lawsuit was filed by a customer who owns a Tesla Model S.
Jay Pizzle
Tesla customers have sued the company, saying they’ve been forced to pay exorbitant prices and endure long waits for car repairs because of the company’s monopolization of replacement parts and maintenance services.
The proposed class-action suit, Lambrix v. Tesla, was filed Tuesday in San Francisco federal court on behalf of Virginia M. Lambrix, who owns a Tesla Model S.
Her lawsuit points out that owners of combustion engines have the option of taking their vehicles for repair to the dealership or to auto repair shops. They even can do the work themselves. And original manufacturer or after-market parts can be used to repair the vehicles.
But with Tesla models, owners can get their cars serviced only by the company or a network of Tesla-approved service centers that use only Tesla parts, according to the complaint. Lambrix argues that the limitation is because Tesla wants to leverage its market power to restrain repair and maintenance services.
The lawsuit alleges that the practices have caused Tesla owners “to suffer lengthy delays in repairing or maintaining their electric vehicles, only to pay supra-competitive prices for those parts and repairs once they are finally provided,” according to the complaint.
Originally posted on Auto Dealer Today
More Product & Technology

AppOne Partners With RouteOne for E-Contracting Solution
By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.
Read More →
Senators Propose Chinese Connected Car Ban
Just weeks before President Trump is set to meet with the Chinese president, two U.S. senators proposed a bill with the aim of protecting Americans’ data.
Read More →
Subaru Upgrades Safety Tech
Amid increasing regulation and consumer demand, the automaker has partnered with Infineon to update its advanced driver-assistance systems with the aim of greater safety and security.
Read More →
AAMS Training and Mosaic Compliance Services Merge
The strategic combination is intended to expand technology-driven compliance solutions for the automotive industry.
Read More →
Dealership AI Use on the Rise
The most common artificial intelligence applications in automotive retail include customer communications, scheduling, reporting, marketing content and handling of online leads.
Read More →
Auto Software Collaboration Grows
More OEMs and U.S. auto parts makers joined the global initiative to leverage open-source software development for greater efficiencies and vehicle innovations.
Read More →
In-Vehicle AI Predicted to Spike
Frost & Sullivan expects a $238 billion market opportunity for the technology in automobiles by 2030 as AI applications shift to more mass-market applications.
Read More →
What to Do When Your Vendor Is Hacked
The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
Read More →
AI Can Enhance Dealer Ops
Personalized messaging is increasing appointment conversions by 26%, Cox Automotive says.
Read More →
Captive Auto Lenders Behind on Digital
Consumers demanding efficient, seamless online experiences as they shop for loans, survey finds
Read More →