agent Entrepreneur logo
MenuMENU
SearchSEARCH

Tesla Sued for Pricey, Lengthy Repairs

Limits on repair locations and exclusive parts increase repair times and cost.

March 15, 2023
Tesla Sued for Pricey, Lengthy Repairs

The lawsuit was filed by a customer who owns a Tesla Model S.

Credit:

Jay Pizzle

1 min to read


 

Tesla customers have sued the company, saying they’ve been forced to pay exorbitant prices and endure long waits for car repairs because of the company’s monopolization of replacement parts and maintenance services.

The proposed class-action suit, Lambrix v. Tesla, was filed Tuesday in San Francisco federal court on behalf of Virginia M. Lambrix, who owns a Tesla Model S.

Ad Loading...

Her lawsuit points out that owners of combustion engines have the option of taking their vehicles for repair to the dealership or to auto repair shops. They even can do the work themselves. And original manufacturer or after-market parts can be used to repair the vehicles.

But with Tesla models, owners can get their cars serviced only by the company or a network of Tesla-approved service centers that use only Tesla parts, according to the complaint. Lambrix argues that the limitation is because Tesla wants to leverage its market power to restrain repair and maintenance services.

The lawsuit alleges that the practices have caused Tesla owners “to suffer lengthy delays in repairing or maintaining their electric vehicles, only to pay supra-competitive prices for those parts and repairs once they are finally provided,” according to the complaint.

 

Originally posted on Auto Dealer Today

More Product & Technology

Man gripping vehicle steering wheel on a drive
Product & Technologyby Hannah MitchellSeptember 3, 2026

Another Death Tied to Imported Air Bags

The Texas traffic fatality is the 11th federal regulators have connected to defective inflators imported from China. They urge that a certain population of used vehicles be inspected.

Read More →
Alert on stranded vehicle displayed on dashboard screen
Product & Technologyby Hannah MitchellAugust 27, 2026

Roadside Warnings Debut

Mazda works with AAA and a technology company to alert passersby to stranded vehicles from its lineup, for both parties’ safety.

Read More →
“Under the Hood” graphic with Hannah Mitchell’s headshot.
Product & Technologyby Hannah MitchellAugust 26, 2026

AI As Trainer?

This month, Agent Entrepreneur Editor Hannah Mitchell shares an artificial-intelligence development that could upend traditional dealership training.

Read More →
Ad Loading...
Photo of a woman's hand gripping a steering wheel with the dashboard display in the background
Product & Technologyby Hannah MitchellAugust 20, 2026

A Lingering Auto Tech Divide

Automakers still struggle to hit consumers’ sweet spot, hanging onto the despised touchscreen and adding other complex systems while simple, effective details hit the mark.

Read More →
Aerial view of China
Product & TechnologyJuly 24, 2026

AI, China and the Next Wave of Auto Retail Innovation

F&I sits at the center of the changes expected to sweep the industry in just the new few years as new players change the game.

Read More →
Three men and one woman sitting on a green backlit stage talking

That Bot Can Do a Lot

Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.

Read More →
Ad Loading...
Photo of man working under the hood of a car with a tool

Cyber F&I

Your dealer clients could only benefit from showcasing products on their websites along with vehicle inventory. Modern consumers expect to be informed and are more likely to buy products when they are.

Read More →
Audi Q9 headlight graphic.

Road Glare to Drop a Notch?

Audi is preparing two SUV models for the American market with the automaker’s adaptive LED headlights. Its technology is designed to reduce brightness for other drivers, a growing complaint among U.S. motorists.

Read More →
Man in blue suit smiling for photo.
Product & Technologyby StaffMay 29, 2026

AppOne Partners With RouteOne for E-Contracting Solution

By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.

Read More →
Ad Loading...
hand signing paperwork on a clipboard on top of a desk with a gavel to the side

Senators Propose Chinese Connected Car Ban

Just weeks before President Trump is set to meet with the Chinese president, two U.S. senators proposed a bill with the aim of protecting Americans’ data.

Read More →
Ad Loading...