agent Entrepreneur logo
MenuMENU
SearchSEARCH

NCM Expands Online Data Analysis Tools

April 10, 2012
2 min to read


OVERLAND PARK - NCM Associates, an automotive consulting firm, rolled out its latest addition to its suite of dealership operating performance management tools. Called the Proprietary Heat Map, the new tool allows a multi-franchised dealership group the ability to assess its operating challenges and opportunities within each franchise operation.


Proprietary Heat Map, a web-based management dashboard, is designed to act as a management dashboard to spot areas of the business that need immediate attention, with departments within a dealership changing colors according to their monthly performance.

Ad Loading...


Like the NCM Dealership Heat Map for single-franchise dealerships, a deeper dive into the operating performance of each department is a one-click process that reveals a series of key performance indicator gauges, according to the company. Each gauge allows the user to review the operational trends for that key metric by way of the web-based Profit Trend Analysis report, which reveals the dealership’s past 90-day performance against NCM Benchmark performers.


“At NCM, we believe our fundamental responsibility is not necessarily to create more data, but to produce more effective, efficient, and useful information that dealers can use to make decisions to enhance the profitability of their operations,” said Paul Faletti, Jr., president and CEO of NCM.


The new tool was developed in two months, and it is offered as a value-added service at no cost to current clients of the company.

More Industry

Two white men's shaking hands
Industry•October 15, 2026

Penske Auto Group Deal a Record

The deal to take the dealership and transportation services company private sets a new pace for industry buy-sell transactions.

Read More →
Rows of cars parked in exterior lot
Industry•by Hannah Mitchell•October 8, 2026

War Toll a Damper on Used Auto Prices

Cox Automotive found wholesale depreciation to be elevated in September amid high fuel prices and this year's unusual hurricane season.

Read More →
Mechanic cleaning interior of engine
Industry•by Lauren Lawrence•October 8, 2026

Bridge the Maintenance Gap

With many drivers missing recommended maintenance, service departments offering transparency and efficiency have a better chance of reaching financially strained consumers.

Read More →
Ad Loading...
Ford F-150 truck rounding a curve
Industry•by Hannah Mitchell•October 1, 2026

California Store Has New Owner

The longtime dealership in the northern part of the state is known for robust fleet sales and has served the state capital for 115 years.

Read More →
crane lowering a pipeline into the ground
Industry•by Lauren Lawrence•October 1, 2026

BMW Plant Pursues Cleaner Energy

BMW Group Plant Leipzig has utilized hydrogen to help power its production since 2013, but a new pipeline is planned to take it to another level.

Read More →
Two dodge cars outside of dealership.
Industry•by Lauren Lawrence•September 17, 2026

Auto Affordability Inches Up

The latest Cox Automotive and Moody’s Analytics index shows a slight increase in new-vehicle affordability despite high prices.

Read More →
Ad Loading...
Five men smiling for photo in front of Honda car dealership.
Industry•by Lauren Lawrence•September 10, 2026

Ohio Auto Group Under New Ownership

After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.

Read More →
Blue and white RV parked on beach facing the ocean.
Industry•by Lauren Lawrence•September 3, 2026

RV Group Expands Carolina Footprint

Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.

Read More →
Photo of two men and one woman on a discussion panel
Industry•by Hannah Mitchell•September 1, 2026

Agent Acumen

An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.

Read More →
Ad Loading...
Gloved hand holding two wrenches next to “Turn Overdue into Opportunity” Graphic
Industry•by Lauren Lawrence•August 27, 2026

Missed Maintenance Creates Opportunity

As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.

Read More →
Ad Loading...