agent Entrepreneur logo
MenuMENU
SearchSEARCH

GM Brings Back Top Spokesman to Deal With Ignition Switch Recall

May 8, 2014
2 min to read


Via Reuters


General Motors Co has re-hired Steve Harris, its top spokesman during the automaker's slide into bankruptcy, as it faces a new public relations crisis caused by a deadly ignition defect that has forced it to recall 2.6 million vehicles.

Ad Loading...


"We continue to draw from a variety of expertise to help guide our response to the ignition switch recall," GM spokesman Greg Martin said in a statement.


"Steve Harris' deep background with GM and proven experience will be of great help to us during this period of time."


The move, first reported by The Wall Street Journal, will be "on a contract basis for a limited time," Martin added.


Harris served as GM's top spokesman from 1999 through 2003 and then again from 2006 to 2009 as the automaker slid into government-orchestrated bankruptcy and reorganization.


News of his return came less than a month after GM announced that Selim Bingol, its senior vice president, global communications and public policy, was leaving the company "to pursue other interests."

Ad Loading...


GM has not yet named a permanent replacement for Bingol.


Harris is not the first consultant GM has tapped as it grapples with the bad publicity generated by the ignition issue.


In early April, the company hired Jeff Eller, chairman of Public Strategies Inc, which represented Firestone during its tire recall in 2000, as a crisis management adviser.


The ignition switch defect, which GM acknowledges has been known to its engineers since 2001, did not prompt a recall until January 31 of this year. The problem has been linked to 13 deaths.

More Industry

Foreign Cars Italia dealership store in front of sunset
Industryby Hannah MitchellJuly 2, 2026

Luxe N.C. Dealerships Change Hands

A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.

Read More →
inside of car, person with hands on black steering wheel
Industryby Lauren LawrenceJuly 2, 2026

Exposure Drives Interest in Chinese Cars

At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.

Read More →
Woman's hands holding an wallet empty of cash
Industryby Hannah MitchellJuly 1, 2026

Automotive Consumers Sink Further in Debt

Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.

Read More →
Ad Loading...
Rob Mancuso sitting in a chair on stage
Industryby Hannah MitchellJuly 1, 2026

Agent Advocate

Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.

Read More →
Photo of a touchscreen on a car's dashboard
Industryby Hannah MitchellJune 25, 2026

Driving Under Distraction

Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.

Read More →
split background green and blue. 2019 to 2025 with car going from starting location to end point. $37,310 and $48,402. Agent Entrepreneur logo
Industryby Lauren LawrenceJune 25, 2026

Affordable New Cars a Thing of the Past

More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.

Read More →
Ad Loading...
Photo of multiple new SUVs on a car dealership lot
Industryby Hannah MitchellJune 22, 2026

State Follows Federal Warning on Auto Ads

The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.

Read More →
Gas pumps.
Industryby Lauren LawrenceJune 15, 2026

Consumer Outlook on the Rise

Younger generations are feeling more positive about their financial futures and current affordability pressures than older generations, according to recent TransUnion data.

Read More →
Group photo of men outside storefront.
Industryby Hannah MitchellMay 28, 2026

Pennsylvania Dealership Under New Retailers

The sale of the Chrysler Dodge Jeep Ram store puts a family auto group on a leaner path as first-time dealers take the helm.

Read More →
Ad Loading...
Hallway with lockered wiring and computer
Industryby Lauren LawrenceMay 28, 2026

Battery Storage Takes Priority Over EVs

U.S. automakers are prioritizing battery energy stationary storage over electric-vehicle production as the consumer demand for EVs lags the rest of the world.

Read More →
Ad Loading...