Ford Relaunches Commercial Vehicle Dealer Program
DEARBORN, Mich. — Ford is launching the Commercial Vehicle Center dealer program to replace the Business Preferred Network (BPN). According to officials, the new program offers improved service, better parts availability and a new loyalty program. The program is rolling out at 650 of Ford’s more than 3,000 dealers in the United States and replaces a program ... Read More »
DEARBORN, Mich. — Ford is launching the Commercial Vehicle Center dealer program to replace the Business Preferred Network (BPN). According to officials, the new program offers improved service, better parts availability and a new loyalty program.
The program is rolling out at 650 of Ford’s more than 3,000 dealers in the United States and replaces a program that was heavily used by smaller fleets to set up work trucks and vans.
“Nearly 30 years ago, Ford established its first program to improve the purchase experience for our commercial vehicle customers,” said John Ruppert, Ford general manager of commercial vehicle sales and marketing. “Now we are introducing the next chapter in our commercial vehicle story, not only by rebranding the program, but by further expanding a number of program elements to improve the overall customer experience.”
A Commercial Vehicle Center will offer a service counter that’s open at least 55 hours per week and new stocking programs that will improve parts availability, according to Ford.
Ford is also offering a new Commercial Advantage Rewards loyalty program that allows customers to earn various factory benefits that can be redeemed at a Commercial Vehicle Center location. Dealers can offer their own rewards through the program.
The centers will support Ford’s commercial vehicles, including Transit Connect compact vans, full-size Transit cargo vans, F-150 pickups, Super Duty chassis cabs, as well as F-650 and F-750 medium-duty trucks. Commercial Vehicle Center dealers will also offer the best selection of in-stock Ford commercial vehicles, and a range of financing options and incentives, according to Ford.
Ford is launching the Commercial Vehicle Center dealer program that will replace the Business Preferred Network (BPN) and offer improved service, better parts availability and a new loyalty program, Ford announced.
The program is rolling out at 650 of Ford’s more than 3,000 dealers in the U.S. and replaces a program that was heavily used by smaller fleets to set up work trucks and vans.
Much like a BPN dealer, a Commercial Vehicle Center will offer sales, service, and financing support for commercial buyers.
“Nearly 30 years ago, Ford established its first program to improve the purchase experience for our commercial vehicle customers,” said John Ruppert, Ford general manager, commercial vehicle sales and marketing. “Now we are introducing the next chapter in our commercial vehicle story, not only by rebranding the program, but by further expanding a number of program elements to improve the overall customer experience.”
A Commercial Vehicle Center will offer a service counter that’s open at least 55 hours per week and new stocking programs that will improve parts availability, according to Ford.
Ford is also offering a new Commercial Advantage Rewards loyalty program that allows customers to earn various factory benefits that can be redeemed at a Commercial Vehicle Center location. Dealers can offer their own rewards through the program.
The centers will support Ford’s commercial vehicles, including Transit Connect compact vans, full-size Transit cargo vans, F-150 pickups, Super Duty chassis cabs, as well as F-650 and F-750 medium-duty trucks. Commercial Vehicle Center dealers will also offer the best selection of in-stock Ford commercial vehicles, and a range of financing options and incentives, according to Ford.
More Industry

Autos More Appealing
Consumers gave new cars better scores again this year for design, performance and more as mass-market brands kept gaining on premium lineups, JD Power found in an annual poll.
Read More →
Used EVs Defy Overall Market
While the used-car market saw three months of price declines or stagnation, the used EV segment did the opposite – rising for three straight months.
Read More →
Gone to the Dogs
A Stellantis brand decided to have some fun with one of its SUVs’ design to address growing emphasis on family pets.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
Luxe N.C. Dealerships Change Hands
A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.
Read More →
Exposure Drives Interest in Chinese Cars
At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.
Read More →
Automotive Consumers Sink Further in Debt
Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.
Read More →
Agent Advocate
Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.
Read More →
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →
Affordable New Cars a Thing of the Past
More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.
Read More →