MENU
SEARCH
Following an investigation by the National Highway Traffic Safety Administration, Chrysler is recalling almost 895,000 sport utility vehicles because a wiring problem in the vanity mirror can cause a fire, the automaker said in a report posted Friday on the safety agency’s website, reported The New York Times.
The action covers 2011-14 Jeep Grand Cherokee and Dodge Durango models, including about 651,000 in the United States, 45,700 in Canada, 23,000 in Mexico and 175,000 outside North America.
Chrysler said that a sun visor screw could penetrate a wire for the vanity light, causing a short circuit that could lead to a fire. The automaker said it discovered the problem in 2011 at its Detroit assembly plant, following complaints from owners about “sun visor thermal damage.” It concluded that the wire was penetrated when workers at the assembly plant were repairing incorrectly installed headliners and had to remove the visor. To correct the problem, Chrysler began making a series of changes to the manufacturing process, the last one early in 2013, “to ensure a repair operation was more robust.” The company said it also discovered problems when repairs to the visor or headliner had been performed at dealerships.
In August 2013, federal regulators began an investigation, responding to owner complaints about fires near the vanity mirror. The investigation was upgraded last January to a more serious engineering analysis after N.H.T.S.A. received 41 complaints about the problem and 38 reports of fires, including three with injuries. Many of the fires were minor and involved smoldering, but some owners reported more serious problems. “In some reports the fire spread to the front seats and/or door panels of the vehicle. In one report the sunroof was damaged, causing the glass to shatter,” the agency reported.
In a March 19 letter, Chrysler told the agency that its internal investigation had concluded that the problem was extremely limited and resulted in little damage. The automaker also said that it had received no reports of injuries and that “there is no unreasonable risk to motor vehicle safety.”
The agency, however, pushed its case and the automaker agreed to the recall.
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →
A cloudy April forecast was expected due to last April’s sales surge in anticipation of U.S. trade tariff-inflated prices. Meanwhile, automakers pumped up incentives to address today’s consumer wallet woes.
Read More →
A recent price spike due to several larger market forces, though it hasn’t dulled demand, is pushing more consumers to efficient models to squeeze in buys.
Read More →
A group out West picked up the major D.C.-area collection, putting it in the upper tiers of private automotive groups in the U.S.
Read More →
Lenders loosened access for subprime borrowers, and consumers with negative equity reached a record high, Cox Automotive reported.
Read More →
U.S. consumer interest in electric vehicles lags behind other countries despite the rising gas prices caused by the ongoing war in the Middle East.
Read More →
Research reveals the brands and models most likely to have higher recall rates over their lifetimes. While some brands rank high, addressing safety issues can be a selling point.
Read More →
Cox Automotive data shows Americans doubled down on big-is-better despite price increases. Slightly higher incentives helped fuel the demand.
Read More →
Cox Automotive research shows both the opportunities and the challenges in turning consumers’ growing affordability needs into increased fixed-operations revenue.
Read More →
The partner you choose for growth and expansion is key, because better is the ultimate goal instead of growth for growth’s sake.
Read More →