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Service Drives Gen Z Loyalty
The dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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SEARCHMENUSEARCHThe dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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Manheim Express introduces new Concierge Inspection Guarantee; More than doubles the size of the Concierge force.
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There were 4 months of typical seasonal decline in prices, resulting in a relatively flat seasonally adjusted index.
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Auto dealers are justifiably worried about how latest surge in pandemic will affect service business; this guide helps answer what can be done about it.
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It is critical to look at what happens with your sales team once a lead is submitted. Meet the consumers where they are and you’ll see the sales roll in.
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Black Book released a newly published update to their COVID-19 Specialty Markets Insights report.
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Wantalease.com reports the latest update on new lease offerings entering the month of December.
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Certified through Oxlo Systems, the cloud-native DMS makes it easier to qualify for OEM incentives without additional service fees.
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The world has changed — and so too must your sales practices. This unique relationship quickly gives sales personnel compelling detail about the vehicles now in your inventory and in the reconditioning pipeline.
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On a recent hike, I had quite a bit of time to reflect on the similarities of lessons learned on the trail and lessons learned in the dealership. When you’re all in, and you don’t have any other choice but to keep going, you’ll find a way to reach the top.
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Black Book recently published an update to their weekly COVID-19 Market Updates.
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