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Executives representing Dealers’ Choice Awards-winning F&I product, training, and financial services providers reveal the trade secrets that won them national recognition from auto dealers.
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Veteran agent offers a 10-step plan for preparing your agency — and yourself—to evolve from a one-man band into a dynamic and marketable business.
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DealerSocket’s Eric Giroux believes dealers — and the agents who serve them — will benefit from faster site and page load times for customers researching vehicles and F&I products.
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AE gets innovative with Robert Steenbergh, founder and CEO of US Equity Advantage.
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Connecting with new and prospective clients is always a challenge. Unlock the potential of neurolinguistic programming to learn how to speak each dealer’s language and more effectively communicate your message.
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Janet Crabtree of Reahard & Associates Inc. believes moving parts of F&I online — particularly in the form of consumer-facing product videos, can help create a foundation of trust that benefits the instore presentation.
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Experienced agents know noncompliance isn’t limited to the F&I department. Help your dealers avoid harming customers or running afoul of regulators by kicking their kinks out of the box, off the desk, and away from the showroom.
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New CFPB guidance should inspire agents and dealers to look for unearned premiums from total losses, repossessions, and early payoffs.
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Whistleblower hotlines allow dealership employees to safely and anonymously report noncompliant behavior and processes before they lead to a lawsuit or regulatory action.
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Deliver the unexpected to your dealer clients by going beyond F&I training and digging into the intricacies of dealer-arranged financing, cross-departmental cooperation, and the effects your work has on the personal lives of dealership personnel.
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