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New CFPB guidance should inspire agents and dealers to look for unearned premiums from total losses, repossessions, and early payoffs.
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Whistleblower hotlines allow dealership employees to safely and anonymously report noncompliant behavior and processes before they lead to a lawsuit or regulatory action.
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Deliver the unexpected to your dealer clients by going beyond F&I training and digging into the intricacies of dealer-arranged financing, cross-departmental cooperation, and the effects your work has on the personal lives of dealership personnel.
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AE looks for practical solutions with Finbarr O’Neill, chairman and CEO of APCO Holdings, home of the EasyCare and GWC Warranty brands.
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New challenges and opportunities await agents and dealers invested in reinsurance, which faces renewed scrutiny as the IRS deploys auditors to investigate an industry few truly understand.
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Agent Entrepreneur catches up with four Agent Summit speakers to ask how their presentations answered critical concerns for the F&I industry, what kind of feedback they received, and what they learned from the agents they addressed.
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Real talent is hard to find, and your agency’s outdated, ineffective interview process isn’t helping. Auto industry recruiting expert lists the areas of focus you need to prevent your next qualified prospect from slipping through your grasp.
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Agents and dealers stand squarely in the crosshairs of a movement toward enhanced security of consumers’ personally identifiable information. Get your clients up to code and out of the firing line.
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Agents who train on the menu should also be able to audit one. Compliance guru lists the four critical components of a menu audit and the protection it can offer your dealer clients in the event of a legal challenge.
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AutoFi’s Devon Ader says dealers and agents have stopped asking whether it’s time to get into digital retail and F&I and started trying to figure out how.
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