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Trainingby John TabarNovember 26, 2019

Give Your Dealers the Gift That Keeps on Giving

Do you want to take your F&I development program to the next level? Establishing professional and personal goals for every trainee and giving them the tools they need to track their progress, is the first step.

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Industryby Robert WilsonNovember 26, 2019

The $2.5 Million Dollar Hard Pull

Dealers are increasingly relying on ‘soft pull’ credit checks to initiate the vehicle financing process, but two recent cases prove the technology can bring unintended legal exposure.

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Industryby Gil Van OverNovember 15, 2019

The Right Way to Handle Red Flags

Have your dealers nailed down their Red Flags clearance process? Compliance guru has a checklist agents can enforce with dealers and F&I professionals, to do just that.

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Awardsby Kate SpataforaOctober 31, 2019

Winners Pave the Way to the DCAs

Executives representing Dealers’ Choice Awards-winning F&I product, training, and financial services providers reveal the trade secrets that won them national recognition from auto dealers.

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Industryby Craig AlmonOctober 31, 2019

How to Go From Agent to Agent Principal

Veteran agent offers a 10-step plan for preparing your agency — and yourself—to evolve from a one-man band into a dynamic and marketable business.

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Product & Technologyby Kate SpataforaOctober 30, 2019

The Next Generation of Dealer Websites

DealerSocket’s Eric Giroux believes dealers — and the agents who serve them — will benefit from faster site and page load times for customers researching vehicles and F&I products.

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Meet the Executiveby StaffOctober 11, 2019

An Interview with Robert Steenbergh

AE gets innovative with Robert Steenbergh, founder and CEO of US Equity Advantage.

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Industryby Elle Artison September 6, 2019

How Agents Build Trust in a Distrustful Industry

Connecting with new and prospective clients is always a challenge. Unlock the potential of neurolinguistic programming to learn how to speak each dealer’s language and more effectively communicate your message.

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Product & Technologyby Kate SpataforaSeptember 5, 2019

Digital F&I Can Inform, Educate, and Compel Customers

Janet Crabtree of Reahard & Associates Inc. believes moving parts of F&I online — particularly in the form of consumer-facing product videos, can help create a foundation of trust that benefits the instore presentation.

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F&Iby Gil Van OverSeptember 5, 2019

Got a Kink in the House?

Experienced agents know noncompliance isn’t limited to the F&I department. Help your dealers avoid harming customers or running afoul of regulators by kicking their kinks out of the box, off the desk, and away from the showroom.

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