John Tabar
Contributor
John Tabar serves as executive director of training for Brown & Brown.
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John Tabar serves as executive director of training for Brown & Brown.
Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks sometimes a checkup from the neck down is also a neccesary component for success.
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The status quo bias is present in every transaction, and if it isn’t discussed early and throughout the acquisition process, you could be setting yourself up to receive some bad news when you least expect it.
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A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate referrals. UDS’s John Tabar has the details you need to add this important component to your dealer's process today.
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F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate price far outweighs any short-term gain, and when customers are deceived, the F&I manager is often left holding the bag. Protect your dealer's integrity with this Hot Tip from UDS’s John Tabar.
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Do you want to take your F&I development program to the next level? Establishing professional and personal goals for every trainee and giving them the tools they need to track their progress, is the first step.
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It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John Tabar of UDS suggests offering options and letting the customer choose, rather than decide, what to do. Choose to take your career to the next level with this AE Hot Tip.
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How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated. UDS’s John Tabar has the process needed to negotiate with bank reps, find ways to reduce risk, and deliver the deal in this Hot Tip.
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You dealer reaches the end of the menu presentation and the customer declines every option. Now what? In this Hot Tip, John Tabar of UDS walks you through a four-step process that helps cost-conscious car buyers discover the incredible value of the F&I products you dealers sell.
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A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is maintaining your enthusiasm and not shortcutting your process — or your customer. Face your next challenging deal head-on with this motivational Hot Tip.
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Top trainer lists the seven most likely reasons your agency’s F&I development program has failed to deliver the results you promised your dealers.
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