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Product & TechnologyCover Storyby Tariq KamalJune 7, 2019

A Matter of Policy: Agents and NADA's F&I Product Guidance

Attorney and NADA executive Paul Metrey recounts the critical role agents and trainers played in the creation of the association’s new F&I products policy and the powerful impact he feels it can have on your dealer clients’ operations.

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Industryby Joe St. JohnJune 7, 2019

Digital Retail: The Solution for F&I Profitability

Agents can play an important — even decisive — role in helping dealers select the digital retail platform that will propel both of their businesses forward.

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Industryby Gina CockingJune 7, 2019

Is It Time to Sell Your F&I Agency?

The pace of agency consolidation continues to accelerate. Buy/sell expert offers a checklist agent principals can use to determine the market value of your business, weigh your options, and exit gracefully.

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Trainingby Thomas J. O'Neil June 7, 2019

Agency Competition and Competitive Targets

Agents are some of the toughest competitors around, but every business owner can benefit from a fresh look at whom they’re competing against — including partners who aren’t holding up their end of the bargain.

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Meet the Executiveby Tariq KamalJune 7, 2019

An Interview with Chris Stout

AE takes infield practice with Chris Stout, president of AutoSolutions LLC.

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Product & Technologyby Matt CroakMay 29, 2019

How to Close the Gap in GAP

Diminished value protection is gaining momentum in a crowded field of F&I product types as more agents, dealers, and car buyers reap the benefits.

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Industryby Gil Van OverMay 28, 2019

Dealer Law for F&I Agents

Is payment packing actually illegal? Handle common dealer objections to compliance measures and create manuals that fill the gaps between state and federal law.

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Industryby Robert J. Wilson Esq.May 28, 2019

Fraud Is Expensive

Attorney offers two case studies agents can share with dealer clients who are resistant to implementing and enforcing their federally mandated compliance management system.

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Trainingby Adam OuartMay 28, 2019

There's Money In Training

Protect your agency and its clients by equipping yourself with answers to the three most common objections to training and relying on proven best practices to maximize ROI.

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Industryby Tariq KamalApril 12, 2019

There Is No Amazon of F&I

Promises of an end-to-end online vehicle purchase and financing process have yet to come to fruition, but the industry has made great progress, and agents are poised to build on that momentum at the retail level.

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