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Agents who train on the menu should also be able to audit one. Compliance guru lists the four critical components of a menu audit and the protection it can offer your dealer clients in the event of a legal challenge.
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AutoFi’s Devon Ader says dealers and agents have stopped asking whether it’s time to get into digital retail and F&I and started trying to figure out how.
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Attorney and NADA executive Paul Metrey recounts the critical role agents and trainers played in the creation of the association’s new F&I products policy and the powerful impact he feels it can have on your dealer clients’ operations.
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Agents can play an important — even decisive — role in helping dealers select the digital retail platform that will propel both of their businesses forward.
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The pace of agency consolidation continues to accelerate. Buy/sell expert offers a checklist agent principals can use to determine the market value of your business, weigh your options, and exit gracefully.
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Agents are some of the toughest competitors around, but every business owner can benefit from a fresh look at whom they’re competing against — including partners who aren’t holding up their end of the bargain.
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AE takes infield practice with Chris Stout, president of AutoSolutions LLC.
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Diminished value protection is gaining momentum in a crowded field of F&I product types as more agents, dealers, and car buyers reap the benefits.
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Is payment packing actually illegal? Handle common dealer objections to compliance measures and create manuals that fill the gaps between state and federal law.
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Attorney offers two case studies agents can share with dealer clients who are resistant to implementing and enforcing their federally mandated compliance management system.
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