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Agents, dealers, and product providers need to stay ahead of their competition when it comes to F&I products. Whether it be which product is at the top of consumers’ shopping lists, how digital retailing is currently affecting the buying process, or trends in the way products are sold, our executives left no stone unturned.
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The automotive industry is heavily influenced by a multitude of factors that fall outside the control of agents, dealers, and F&I product providers and administrators. Following a year that can only be classified as a rollercoaster for the economy, we are now also left predicting what effect a new president will have on the country as a whole and the world of automotive, specifically.
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In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.
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To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.
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The most successful dealerships embrace promoting from within and developing their people through the right career path.
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It’s more essential now than ever to capture customers as they’re starting the car buying process, and the first impression is happening online. It’s time to make sure yours is the best it can be.
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Assumptions are a dangerous byproduct of our industry and we all need to check ourselves when it comes to stopping an idea in its tracks based on emotional biases and unsupported knee-jerk reactions.
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2021 offers an extremely promising year with the implementation of new technologies adding to the automotive value chain, and digital automotive retailing is predicted to see an observable lift.
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In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.
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If more dealers sold VSCs to their own customers, it would be extremely effective in re-directing this marketplace back to dealerships, which is where these products historically were sold.
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