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F&Iby Justin B GasmanMay 6, 2021

Moving Up the Ladder Isn’t for Everyone

In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.

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F&Iby Kyle McEvoyMay 4, 2021

Stop Losing Customers to Third-Party Service Contract Marketers

If more dealers sold VSCs to their own customers, it would be extremely effective in re-directing this marketplace back to dealerships, which is where these products historically were sold.

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Product & Technologyby David O’BrienMay 3, 2021

The Secret to Winning Todays Digital Buyer: Put the ‘I’ Back in Omnichannel

As a dealership, you can’t afford to ignore the individual players in your own omnichannel – listen to them and reap the rewards.

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F&Iby Gil Van OverApril 29, 2021

Pricing for Fun and Profit

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.

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F&Iby Tim BlochowiakApril 27, 2021

Used Inventory in High Demand: How Dealers Can Sell More F&I Products in 2021

With a few key strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for used vehicles in 2021.

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F&Iby Bob ChildApril 26, 2021

Credit Unions Ramp Up Online Services in Step with Dealers’ Opportunities

Credit unions ramping up their abilities to serve their customers digitally is playing an ever-increasing role in satisfying auto-lead and auto-loan origination for their dealership partners.

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F&Iby Justin B GasmanApril 21, 2021

The Calm After the Storm

Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.

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IndustryCover Storyby Melinda ZabritskiApril 20, 2021

Automotive Finance Industry Shows Consistency in Q4 2020 Despite Disruptions

Overall, the automotive finance market has remained resilient, despite the pandemic. Staying close to the data will help lenders ensure they have the right options available to fit consumers’ needs and budgets.

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Product & Technologyby Lena BourgeoisApril 19, 2021

Advanced Data Insights Provide Targeted Marketing for Your Customers and Fraud Protection for You

With advanced analytical insights, dealers and lenders have more power to reach consumers on a personalized level while also protecting against the threat of fraud.

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Industryby Gil Van OverApril 14, 2021

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

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