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Fixed Opsby Chris Plaza April 5, 2021

Creating a Portfolio of Product Offerings to Benefit You and Your Customer

Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.

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Showroomby StaffApril 5, 2021

Connected Car Technology Drives Service Retention and Reduced Time to Purchase

By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.

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Complianceby Jim GantherMarch 31, 2021

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

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F&Iby Kate SpataforaMarch 30, 2021

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

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Industryby Robert J. Wilson, Esq.March 25, 2021

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

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F&Iby Michelle BertoliniMarch 25, 2021

The DOWC: Just the Facts

Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.

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Dealer Opsby Justin GasmanMarch 22, 2021

Reframing F&I

Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.

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Auto Financeby Kirsten Von BuschMarch 18, 2021

Utilizing Vehicle History to Minimize Portfolio Risk

Incorporating vehicle history reports into the lending decisions can help uncover hidden issues with the vehicle and adjust loan terms accordingly. 

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Product & Technologyby StaffMarch 17, 2021

Dealership Technology on the Rise: Be a Partner Dealers Can Trust

Executives from two leading dealership technology providers have a candid discussion about the digital dealership landscape, selecting the right partner for your specific needs, and ensuring consumer satisfaction remains intact while transitioning to a digital buying experience. 

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Are There Hidden Dangers at Your Store?

The documents that dealers use every day can be a danger that can be triggered by various contingencies.

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