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Industry•by James Ganther•October 27, 2023

Of Brisket and Compliance

Barbecuing brisket turns out to be an apt analogy for compliance.

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F&I•by Rick McCormick•October 18, 2023

Be Quiet. Be Intentionally Quiet!

Aim to pause to give the customer space to talk, while avoiding interrupting.

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Industry•by John Tabar•October 17, 2023

Better Questions Get Better Responses

Your approach and timing with customers can make all the difference.

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F&I•by Melinda Zabritski•October 12, 2023

Captives Regain Total Market Share While Financing Remains Prime in Q2

Increased incentives helped captives take the lead, with 58% of new financing.

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Industry•by Ronnie Wendt•September 28, 2023

Dealership Data Mining

Real-time data improves dealership marketing.

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Industry•by Ronnie Wendt•September 21, 2023

Is Automotive Ready for AI?

Vast potential exists for the technology in automotive. The time is now for car makers, insurers and repair operations to prepare for it.

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Industry•by Robert M. Steenbergh•September 15, 2023

Combative UAW Demands Leave No Room For Constructive Negotiations

Compensation for workers' contributions during the panedmic is justified but not at this level.

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Sales•by Hannah Mitchell•September 13, 2023

More Power to Them

RV, power-sports prove to be a lucrative segment with loyal clientele.

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Industry•by James Ganther•September 6, 2023

Of Beach Houses and Safeguards

It's wise to get in step with Safeguards Rule requirements before it's too late.

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Industry•by Hannah Mitchell•September 6, 2023

Is Your Car Color Rosy?

Study shows exterior hues matter when it comes to value, dollar value, at least.

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