Company Profile:
The Safe-Guard Difference
Founded in 1992 and based in Atlanta, Safe-Guard Products International, LLC is the leading provider of Finance and Insurance products in the automotive aftermarket industry as well as the RV, marine, and motorcycle/powersports segments. The Company develops, markets, and administers the highest-quality programs and matches them with unparalleled customer service, advanced technology solutions, and industry-leading training. Safe-Guard is a proud partner to more than half the country’s top 500 dealers, the most successful general agents, and the largest dealer groups across the United States and Canada.
About Us:
What Safe-Guard Provides
Industry and Product Expertise: Safe-Guard is the leading North American provider of optional vehicle protection solutions.
25 years of Finance & Insurance experience
No. 1 provider of branded protection products and programs
No. 1 provider of Bundled Products
No. 1 provider of Tire & Wheel Protection
No. 1 provider of Theft Protection
Top 3 provider of Guaranteed Asset Protection (GAP)
Compliance & Financial Stability: Safe-Guard places the highest priorities on compliance and regulatory requirements. Accountable legal practices and responsible risk management are two key factors to Safe-Guard’s financial strength.
World-Class Administration: With state-of-the-art claims center technology and over 500 employees in Atlanta, GA, Irvine, CA, and Toronto, Canada, Safe-Guard is dedicated to delivering uncomplicated and hassle-free care to our customers.
Comprehensive Sales & Marketing Solutions: Safe-Guard is proud to support our clients with strategic sales, training, and marketing solutions from our in-house team to help drive sales.
Position Overview: Regional Utilization Manager
Under direction of National Utilization Manager …
Promotes the adoption and utilization of web service interfaces that communicate with auto retail software. Responsible for increasing the number of contracts produced electronically, both in absolute number and as a percentage of total business. Drives product adoption and Safe-Guard’s eCommerce platform by successfully executing:
Ongoing training support to SG field sales representatives and customer partners (F&I Managers) relevant to SG product set-up and SG product interface with external software service providers.
An ongoing partnership with external software service providers to execute 4 legged sales calls targeting current/potential customers of mutual interest.
Essential Functions:
Works with software vendors, agents, and sales reps to promote use of the interfaces
Organizes campaigns to migrate groups of dealers onto our interfaces
Organizes cross training with sales departments of selected software vendors
Collects satisfaction data from agents and sales reps
Trains agents and sales people on how best to promote ecommerce
Conducts group training at vendor and dealer gatherings
Trains vendor sales people on how to promote ecommerce features in their respective systems
Promotes use of ecommerce directly, in selected dealerships
Develops training materials such as manuals, videos, brochures, and reference cards
Conducts regular group training sessions via web meeting
Qualifications
Core Competencies Required:
Subject Matter Expertise, Persuasion, Customer Service, and Entrepreneurialism
Teamwork/Collaboration: Support team members by establishing effective interpersonal relationships, and cross-functional partnering
Job Knowledge: Meet and understand department productivity, quality standards, and product knowledge
Customer Experience: Communicate effectively with customers, advocate customer needs and initiate resolution
