PARK RIDGE, Ill. – C&K Auto Parts has partnered with PCMI by integrating with PCMI’s Policy Claim and Reporting Solutions™ (PCRS) Administration Software to expedite the claims process and reduce expense through automation. With the companies’ integrated technologies, the PCRS Claim Administration module enables claims adjusters to instantly verify, order, and track parts, allowing dealer participation programs to be more profitable.
We are excited to partner with PCMI to allow our joint customers to unlock the power of parts sourcing without ever leaving the PCRS system.
Clients will be able to secure savings by viewing and comparing three C&K prices all in one screen: MSRP, OEM, and Aftermarket. The prices for the OEM and Aftermarket parts from C&K will also include their labor and end of contract warranty, giving customers any pricing information they need. TPAs can quickly create quotes from C&K to validate that they are getting the best price for parts from a repair facility, which they can then document and save within PCRS. They can then have the parts shipped directly to the repair facility, all without ever having to leave the claims screen. Plans for the near future will include expanded capabilities of remanufactured and used powertrain parts to the offering, further increasing the value proposition.
The benefits listed above will simplify the claims process and reduce claim costs overall, driving down the price of future policies and allowing all Americans to keep their cars on the road in peak condition for many years.
"We are excited to partner with PCMI to allow our joint customers to unlock the power of parts sourcing without ever leaving the PCRS system, enabling them to maximize productivity, capture savings, and limit risk,” said Mitch Rand, President of C&K Auto Parts.
“We’ve known Mitch for years and we’re proud to be working with him and C&K as they are leaders in our market," said Mark Nagelvoort, President & CEO of PCMI Corporation. "They’ve been very receptive about updating the interface to be truly bidirectional by adding additional automation to ensure we streamline the workflow.”
Originally posted on F&I and Showroom