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Two people signing auto insurance paperwork

News•Lauren Lawrence•November 26, 2025

Auto Insurance Rates Dip

Insurers are shifting their focus from raising rates to customer satisfaction.

A hand holding small burlap money bags next to a toy red car, symbolizing auto financing, loan payments, and dealership profitability.

News•Staff•November 14, 2025

Report Uncovers $4.7B Opportunity for Auto Dealers

Solving mismatched payment quotes can boost sales, profits

Articles•Terry O'Loughlin•November 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

News•Hannah Mitchell•October 15, 2025

Debt-Strapped Auto Consumers on the Rise

The amounts owed on under-water trade-ins reach new highs.

News•Staff•April 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Articles•Joe LaPelusa•April 1, 2025

Elevating the Auto Sales Experience

How to train salespeople on F&I products.

Articles•Hannah Mitchell•March 19, 2025

Hall of Heart

2025 F&I Hall of Fame inductees focus on the segment’s service to customers – and others.

News•Staff•February 19, 2025

Poll Points to F&I Game Plan

Auto dealers recognize products are crucial to bridge affordability gap, yet consumers may decline them due to financial constraints, lack of awareness.

News•Staff•June 26, 2024

Line\5 Integrates 'Your Dealer Experience' Platform

DX product add designed to enhance F&I revenue capture and customer relationships.

Articles•Hannah Mitchell•April 26, 2024

Up With Upselling

Sales expert shares pointers on how to guide consumers to add onto their vehicle purchases. Should preloads be part of the process?

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