agent Entrepreneur logo
MenuMENU
SearchSEARCH

U.S. Carmakers Top Imports in J.D. Power Survey

July 16, 2010
2 min to read


Domestic auto brands outscored imports in a new poll that shows U.S. automakers growing more competitive after retiring lackluster models and replacing them with appealing vehicles, The Detroit News reported.


Ford Motor Co. and General Motors Co. both performed well in J.D. Power and Associates' 2010 Automotive Performance, Execution and Layout Study, a survey released Thursday that focuses on how much owners like their vehicles.

Ad Loading...


Ford had more standout vehicles than any other manufacturer with five of the 20 models leading their segments.


GM also came out well with its four core brands -- Chevrolet, Buick, GMC and Cadillac -- all exceeding the industry average.


As in previous studies, premium import brands led by Porsche dominated the top rankings. But the domestics held their own in the competition among mainstream brands, with Buick scoring the highest.


Overall, the domestics scored higher than the import brands for the first time since 1997. The U.S. brands attained an average score of 787 points on a 1,000-point scale, 13 points higher than the overall import-brand score. Detroit's automakers raised their scores by revamping their lineups during the crisis, shedding unappealing models and replacing them with attractive ones, said David Sargent, vice president for vehicle research at J.D. Power.


Sargent cited the GM's redesigned Chevrolet Equinox and Buick LaCrosse as examples.

Ad Loading...


"The new ones are fundamentally better than the previous ones," he said. "These aren't tweaks; they're all-new vehicles with the same name."


The difference between old and new scores for foreign nameplates wasn't as dramatic.


J.D. Power's APEAL study is the latest in a series of surveys showing that the domestic automakers are recovering their competitiveness after lagging import brands in many areas for years.


"Historically, vehicle models achieving high APEAL scores have been shown to generate faster sales, higher profit margins and less need for cash incentives," J.D. Power said.


The results suggest GM kept the right brands last year as it emerged from its restructuring. "I think they made some good choices," Sargent said.

Ad Loading...


Chrysler Group LLC's Ram truck brand, now broken out separately, scored higher than its Dodge, Chrysler and Jeep brands.


Ford quality chief Bennie Fowler said the results show the automaker's strategy is working.


"We know it's not enough to build defect-free cars and trucks," Fowler said. "We move to the next step by delivering an experience that exceeds our customers' expectations."

More Industry

Blue and white RV parked on beach facing the ocean.
Industryby Lauren LawrenceSeptember 3, 2026

RV Group Expands Carolina Footprint

Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.

Read More →
Photo of two men and one woman on a discussion panel
Industryby Hannah MitchellSeptember 1, 2026

Agent Acumen

An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.

Read More →
Gloved hand holding two wrenches next to “Turn Overdue into Opportunity” Graphic
Industryby Lauren LawrenceAugust 27, 2026

Missed Maintenance Creates Opportunity

As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.

Read More →
Ad Loading...
Mitsubishi shadow line-up
Industryby Hannah MitchellAugust 25, 2026

Mitsubishi Unveils U.S. Plan

The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.

Read More →
Photo of a laptop, cellphone and eyeglasses on a desk next to an office window
IndustryAugust 24, 2026

Selling to Grow

The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.

Read More →
Mechanic holding a vehicle diagnostic device while standing above an open car hood
Industryby Hannah MitchellAugust 24, 2026

Recalled Vehicles Hit 5-Year High

Though the number of events has fallen so far this year, impacted units are up significantly. Meanwhile, regulators consider consumer notification changes.

Read More →
Ad Loading...
outside of car dealership with cars parked in front
Industryby Lauren LawrenceAugust 20, 2026

Auto Group Acquires Top-Performing Rooftop

Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.

Read More →
Cars from the rear on a Shanghai freeway
Industryby Hannah MitchellAugust 19, 2026

China as Pacesetter

Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.

Read More →
Orange BMW car on empty road.
Industryby Hannah MitchellAugust 14, 2026

BMW Concept Car Makes Fuel to Burn

The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.

Read More →
Ad Loading...
Six men standing for photo outside of car dealership
Industryby Lauren LawrenceAugust 13, 2026

South Carolina Auto Group Downsizes

Florida-based group Holler-Classic has acquired four rooftops, its first in South Carolina, from Dick Smith Automotive Group.

Read More →
Ad Loading...