SunTrust Partners With TrueCar
SANTA MONICA - A week after adding a former dealer association exec to its management team, TrueCar announced that it has forged a relationship with SunTrust Bank to provide the bank’s customers with direct access to its auto buying service.
The SunTrust Auto Buying Service will be located at www.suntrust.com/autobuyingservice. It will be made available to the bank’s existing customers, reported F&I and Showroom magazine.
"SunTrust prides itself on providing our clients with easy access to the best financial products and services available," said Jeff Hooper, head of consumer lending at SunTrust. "This partnership with TrueCar is a natural extension of our commitment by providing an easier auto buying experience along with SunTrust's attractive auto financing options."
On Monday, TrueCar issued a press release announcing the addition of Pat Watson to its management team. The former executive vice president and CEO of the South Carolina Automobile Dealers Association will oversee all relationships with dealer association at the national, state and metro level.
“I have an immense amount of respect and admiration for the team at TrueCar and the innovative service they have built to benefit dealers and consumers alike,” Watson said. “I look forward to working with ATAEs (Automotive Trade Association Executives) across the country in an effort to create relationships that will further advance the understanding and value of TrueCar’s service and vision.”
Watson’s appointment comes after TrueCar’s business model came under fire from state dealer associations, state regulators, dealers and a group of dealer advocates led by the magazine’s columnist Jim Ziegler. “TrueCar is committed to partnering with and serving dealers. Having Pat join our team is symbolic and extremely meaningful,” said Scott Painter, founder and CEO of TrueCar. “His is a true advocate for dealers and will help TrueCar stay focused on making sure that our dealer partners’ needs are met.”
As for the company’s new relationship with SunTrust, Bernie Brenner, chief strategy office for TrueCar, said: “SunTrust is one of the most respected companies in financial services. This partnership expands the range of services for their clients. We look forward to helping their clients enjoy a hassle-free car buying experience."
More Industry

Autos More Appealing
Consumers gave new cars better scores again this year for design, performance and more as mass-market brands kept gaining on premium lineups, JD Power found in an annual poll.
Read More →
Used EVs Defy Overall Market
While the used-car market saw three months of price declines or stagnation, the used EV segment did the opposite – rising for three straight months.
Read More →
Gone to the Dogs
A Stellantis brand decided to have some fun with one of its SUVs’ design to address growing emphasis on family pets.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
Luxe N.C. Dealerships Change Hands
A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.
Read More →
Exposure Drives Interest in Chinese Cars
At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.
Read More →
Automotive Consumers Sink Further in Debt
Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.
Read More →
Agent Advocate
Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.
Read More →
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →
Affordable New Cars a Thing of the Past
More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.
Read More →