agent Entrepreneur logo
MenuMENU
SearchSEARCH

Okla. Commission Says TrueCar Violates Dealer Rules

January 12, 2012
2 min to read


Oklahoma became the latest state to put the brakes on TrueCar, with the state’s motor vehicle commission deeming the service in violation of the state’s dealer licensing laws.


The commission, which requested that TrueCar immediately suspend its service in the state, ruled yesterday that TrueCar’s service violates Oklahoma’s brokering prohibition. It also raised concerns about possible advertising violations, including TrueCar’s use of the terms “dealer’s cost,” “Invoice,” and “Invoice Price.”

Ad Loading...


Oklahoma dealers face fines of up to $1,000 per occurrence or suspension of their license if they are found to be in violation of the state’s laws and rules.


The commission’s ruling came a day after Virginia’s dealer board ruled TrueCar’s bill model violated the state’s dealer licensing laws, which prohibit third-party services from acting on behalf of the dealer in the sale of a motor vehicle.


“The dealer should not be paying them because they are not licensed salespeople,” said Gould, who added that the state will not seek retroactive prosecution against TrueCar dealers. “They can’t compensate anyone other than those two.”


Colorado was expected to raise the same issues during its board meeting meeting today, and other states, such as California, Indiana, Louisiana, Nebraska, Ohio and Wisconsin, also are reviewing TrueCar’s service.


Scott Painter, founder of TrueCar, maintained that his company’s service does not equate to a broker, dealer, sales agency or buying service in an e-mail exchange last week. He described the service as more of a marketing channel that competes against traditional advertising and lead-generation services.

Ad Loading...


In a press release issued after the Virginia board’s ruling, he said the company has changed its billing model there to a subscription fee that is not tied to sales. He told F&I and Showroom magazine last week that it would propose the same model, which also is employed in Texas, to Colorado’s board.


“TrueCar is committed to never putting our dealer partners at risk, which means we will always work closely with regulators to identify a workable solution or either suspend service,” read Painter’s statement in the release. “We also want consumers and dealer partners to know that it’s business as usual in Virginia and price guarantees will be honored at TrueCar dealerships.”


More Industry

Blue and white RV parked on beach facing the ocean.
Industryby Lauren LawrenceSeptember 3, 2026

RV Group Expands Carolina Footprint

Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.

Read More →
Photo of two men and one woman on a discussion panel
Industryby Hannah MitchellSeptember 1, 2026

Agent Acumen

An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.

Read More →
Gloved hand holding two wrenches next to “Turn Overdue into Opportunity” Graphic
Industryby Lauren LawrenceAugust 27, 2026

Missed Maintenance Creates Opportunity

As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.

Read More →
Ad Loading...
Mitsubishi shadow line-up
Industryby Hannah MitchellAugust 25, 2026

Mitsubishi Unveils U.S. Plan

The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.

Read More →
Photo of a laptop, cellphone and eyeglasses on a desk next to an office window
IndustryAugust 24, 2026

Selling to Grow

The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.

Read More →
Mechanic holding a vehicle diagnostic device while standing above an open car hood
Industryby Hannah MitchellAugust 24, 2026

Recalled Vehicles Hit 5-Year High

Though the number of events has fallen so far this year, impacted units are up significantly. Meanwhile, regulators consider consumer notification changes.

Read More →
Ad Loading...
outside of car dealership with cars parked in front
Industryby Lauren LawrenceAugust 20, 2026

Auto Group Acquires Top-Performing Rooftop

Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.

Read More →
Cars from the rear on a Shanghai freeway
Industryby Hannah MitchellAugust 19, 2026

China as Pacesetter

Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.

Read More →
Orange BMW car on empty road.
Industryby Hannah MitchellAugust 14, 2026

BMW Concept Car Makes Fuel to Burn

The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.

Read More →
Ad Loading...
Six men standing for photo outside of car dealership
Industryby Lauren LawrenceAugust 13, 2026

South Carolina Auto Group Downsizes

Florida-based group Holler-Classic has acquired four rooftops, its first in South Carolina, from Dick Smith Automotive Group.

Read More →
Ad Loading...