agent Entrepreneur logo
MenuMENU
SearchSEARCH

Lexus: Quake Will End Luxury Sales Leadership

April 25, 2011
2 min to read


NEW YORK - Lexus' chief says looming earthquake-related inventory shortages almost certainly will end the brand's decade-long run as the top-selling luxury brand in the United States.


Lexus dealers will begin to feel shortages of cars this week, and definitely in May, as a result of the March 11 Japan earthquake, reported Automotive News.

Ad Loading...


Mark Templin, general manager of Lexus Division, said dealers have a tight 30-day inventory across all model lines. Some models, such as the recently launched CT 200h compact hybrid hatchback, are nearly sold out.


"It's a frustrating experience," Templin said last week at the New York auto show.


The earthquake stopped production of various parts in Japan, crimping assembly schedules. Last year, No. 2 Mercedes trailed Lexus by less than 5,000 units in the United States.


Lexus is acting to retain customers, such as allowing customers to extend their concluded leases by two six-month terms. Given the high lease traffic from three years ago, a record number of Lexus customers are coming off lease this summer.


Templin said many Lexus customers are buying out their leases because the shortage of used cars means the value of off-lease cars is often more than their residual value.

Ad Loading...


Templin warned dealers against taking advantage of the situation.


"Our dealers can't go gouging customers. Just because there are a limited number of cars, we are not plywood salesmen when the hurricane comes. How do you explain to a customer coming off lease that now we are raising your payment substantially? That's not the way we do business," he said.


Despite the shortage of cars, Lexus will forge ahead with its May and June advertising schedule, which have many brand-oriented commercials. However, the regional dealer groups, which typically traffic in deal-based advertising, have been told to shut down their efforts.


Longer term, Lexus likely may not be the best-selling luxury brand ever again, as Mercedes-Benz and BMW move further down-market to hit fuel economy targets.


"It's being driven by regulations, not demand. It won't be that long before some [luxury brand] is selling 500,000 cars a year," Templin said.

Ad Loading...


"If we do that, we have to grow our dealer network, or ask our current dealers to expand even more, and I don't want to do either," Templin said.


"If you are in the business to grow volume for volume's sake, you stop being special. That's not what we are about."





More Industry

Blue and white RV parked on beach facing the ocean.
Industryby Lauren LawrenceSeptember 3, 2026

RV Group Expands Carolina Footprint

Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.

Read More →
Photo of two men and one woman on a discussion panel
Industryby Hannah MitchellSeptember 1, 2026

Agent Acumen

An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.

Read More →
Gloved hand holding two wrenches next to “Turn Overdue into Opportunity” Graphic
Industryby Lauren LawrenceAugust 27, 2026

Missed Maintenance Creates Opportunity

As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.

Read More →
Ad Loading...
Mitsubishi shadow line-up
Industryby Hannah MitchellAugust 25, 2026

Mitsubishi Unveils U.S. Plan

The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.

Read More →
Photo of a laptop, cellphone and eyeglasses on a desk next to an office window
IndustryAugust 24, 2026

Selling to Grow

The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.

Read More →
Mechanic holding a vehicle diagnostic device while standing above an open car hood
Industryby Hannah MitchellAugust 24, 2026

Recalled Vehicles Hit 5-Year High

Though the number of events has fallen so far this year, impacted units are up significantly. Meanwhile, regulators consider consumer notification changes.

Read More →
Ad Loading...
outside of car dealership with cars parked in front
Industryby Lauren LawrenceAugust 20, 2026

Auto Group Acquires Top-Performing Rooftop

Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.

Read More →
Cars from the rear on a Shanghai freeway
Industryby Hannah MitchellAugust 19, 2026

China as Pacesetter

Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.

Read More →
Orange BMW car on empty road.
Industryby Hannah MitchellAugust 14, 2026

BMW Concept Car Makes Fuel to Burn

The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.

Read More →
Ad Loading...
Six men standing for photo outside of car dealership
Industryby Lauren LawrenceAugust 13, 2026

South Carolina Auto Group Downsizes

Florida-based group Holler-Classic has acquired four rooftops, its first in South Carolina, from Dick Smith Automotive Group.

Read More →
Ad Loading...