IAA Announces Interact Merchandising Platform in the U.S.
Ecommerce strategy drives increased bidding and buying.

Ecommerce strategy drives increased bidding and buying.
Image by Jay George via Pixabay
WESTCHESTER, Ill. – IAA, Inc., a global digital marketplace connecting vehicle buyers and sellers, today announced the introduction of IAA Interact™, the industry’s first comprehensive merchandising platform combining imagery, information and personalization. The platform engages buyers with detailed vehicle information while driving a more competitive bidding environment and higher proceeds for sellers.
IAA Interact provides online buyers with an immersive experience that mimics being physically present with the vehicle, resulting in increased trust, bidding and buying activity.
IAA Interact was designed using extensive e-commerce merchandising research to drive increased online bidding and buying. The platform engages buyers with a vehicle digitally through unique, multiple touch points that provide the details needed to make confident online bidding and buying decisions. The Interact tools and features provide buyers with an unmatched research process, improved purchasing guidance and greater trust.
“High resolution images, panoramic video, and in-depth product information are fundamental to a successful ecommerce strategy,” commented Justin Mahlik, Senior Vice President of Buyer Development and Innovation for IAA. “As a technology company, we understand that offering limited static images and basic vehicle information is an extremely outdated way to market a vehicle. IAA Interact provides online buyers with an immersive experience that mimics being physically present with the vehicle, resulting in increased trust, bidding and buying activity.”
The IAA Interact merchandising platform includes three key elements and several value-added tools at no cost to the buyer:
Imagery – each vehicle asset is unique, and online buyers depend upon images and video that allow them to inspect vehicle parts, components and damage. The Interact platform consists of IAA 360 View™, IAA High Resolution™ images, and IAA Key Images™.
Information – vehicle details including OEM specifications and part interchange numbers help buyers make more-informed bidding and purchasing decisions. The Interact platform features information tools including SpinCar® Feature Tour®, IAA Engine Start™ video, Chrome Equipment Details, and Hollander Part Interchange numbers.
Personalization – today’s digital buyers have heightened expectations in the purchasing process. Leveraging researching, bidding and buying behavioral data, IAA provides buyers with a personalized experience. The Interact platform features personalization tools including IAA Buyer Recommendations available through the buyer’s dashboard.
The IAA Interact merchandising platform follows the recent announcement of the company’s expanded partnership with SpinCar®, an automotive industry leader in digital merchandising, to offer Feature Tour.
Originally posted on Auto Dealer Today
More Product & Technology

AI, China and the Next Wave of Auto Retail Innovation
F&I sits at the center of the changes expected to sweep the industry in just the new few years as new players change the game.
Read More →
That Bot Can Do a Lot
Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.
Read More →
Cyber F&I
Your dealer clients could only benefit from showcasing products on their websites along with vehicle inventory. Modern consumers expect to be informed and are more likely to buy products when they are.
Read More →
Road Glare to Drop a Notch?
Audi is preparing two SUV models for the American market with the automaker’s adaptive LED headlights. Its technology is designed to reduce brightness for other drivers, a growing complaint among U.S. motorists.
Read More →
AppOne Partners With RouteOne for E-Contracting Solution
By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.
Read More →
Senators Propose Chinese Connected Car Ban
Just weeks before President Trump is set to meet with the Chinese president, two U.S. senators proposed a bill with the aim of protecting Americans’ data.
Read More →
Subaru Upgrades Safety Tech
Amid increasing regulation and consumer demand, the automaker has partnered with Infineon to update its advanced driver-assistance systems with the aim of greater safety and security.
Read More →
AAMS Training and Mosaic Compliance Services Merge
The strategic combination is intended to expand technology-driven compliance solutions for the automotive industry.
Read More →
Dealership AI Use on the Rise
The most common artificial intelligence applications in automotive retail include customer communications, scheduling, reporting, marketing content and handling of online leads.
Read More →
Auto Software Collaboration Grows
More OEMs and U.S. auto parts makers joined the global initiative to leverage open-source software development for greater efficiencies and vehicle innovations.
Read More →