Friendemic Announces Integration with CARFAX
The integration of CARFAX reviews will make it even easier for users of Friendemic to respond to both positive and negative reviews from within the Reputation Accelerator dashboard and include these actions within their reports.
The integration of CARFAX reviews will make it even easier for users of Friendemic to respond to both positive and negative reviews from within the Reputation Accelerator dashboard and include these actions within their reports.
SALT LAKE CITY – Friendemic, providers of the only online reputation solution built specifically for the needs of the automotive industry, recently announced they have integrated CARFAX reviews into their industry leading Reputation Accelerator solution.
Friendemic’s new integration with CARFAX will now help our dealerships continue to manage our reputation with our online customer through yet another platform with their software.
The integration of CARFAX reviews will make it even easier for users of Friendemic to respond to both positive and negative reviews from within the Reputation Accelerator dashboard and include these actions within their reports. With 19 million consumers a month visiting the CARFAX site, the integration of CARFAX reviews into Friendemic’s platform will help bring a new level of awareness and engagement to dealership management.
“With one of the fastest growing bases of sales and service reviews, CARFAX is a trusted leader for shoppers looking to find their next vehicle. We are excited to add CARFAX reviews to the growing arsenal of reputation tools we offer our dealer clients,” said Jason Barber, President and Chief Product Officer at Friendemic.
Friendemic provides the most comprehensive social and reputation technology for car dealers, weaving together tools that enable dealers to monitor and grow online reviews, collect and publish social media content, and communicate to shoppers and owners using 1:1 video. With more than 60% of customers using dealership reviews to determine which dealership will get their business, Friendemic’s reputation tools not only help dealers solicit and respond to reviews, but also bring additional shoppers into dealership doors.
"We are very pleased that we can now view and respond to CARFAX reviews within the Friendemic Catalyst software that we use to manage our other online reviews and reputation management. Friendemic’s new integration with CARFAX will now help our dealerships continue to manage our reputation with our online customer through yet another platform with their software," said Ed Borg, Marketing Manager, Hennessy Automobile Companies.
For more information on how Friendemic’s software solutions can help set your dealerships apart in the digital landscape, please visit www.friendemic.com.
Originally posted on Auto Dealer Today
More Product & Technology
Computer Headaches on the Road
Consumers keep complaining about new cars’ infotainment tech, but are automakers listening? A recent survey shows regression except for mapping and speakers.
Read More →
Another Death Tied to Imported Air Bags
The Texas traffic fatality is the 11th federal regulators have connected to defective inflators imported from China. They urge that a certain population of used vehicles be inspected.
Read More →
Roadside Warnings Debut
Mazda works with AAA and a technology company to alert passersby to stranded vehicles from its lineup, for both parties’ safety.
Read More →
AI As Trainer?
This month, Agent Entrepreneur Editor Hannah Mitchell shares an artificial-intelligence development that could upend traditional dealership training.
Read More →
A Lingering Auto Tech Divide
Automakers still struggle to hit consumers’ sweet spot, hanging onto the despised touchscreen and adding other complex systems while simple, effective details hit the mark.
Read More →
AI, China and the Next Wave of Auto Retail Innovation
F&I sits at the center of the changes expected to sweep the industry in just the new few years as new players change the game.
Read More →
That Bot Can Do a Lot
Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.
Read More →
Cyber F&I
Your dealer clients could only benefit from showcasing products on their websites along with vehicle inventory. Modern consumers expect to be informed and are more likely to buy products when they are.
Read More →
Road Glare to Drop a Notch?
Audi is preparing two SUV models for the American market with the automaker’s adaptive LED headlights. Its technology is designed to reduce brightness for other drivers, a growing complaint among U.S. motorists.
Read More →
AppOne Partners With RouteOne for E-Contracting Solution
By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.
Read More →