agent Entrepreneur logo
MenuMENU
SearchSEARCH

Ford to Buy Back Some Older Model Windstars

October 22, 2010
3 min to read


WASHINGTON - Ford Motor Co. has agreed to buy back some of its recalled older model Windstars that have corroded axles, reported The Detroit News.


In August, Ford said it would recall 462,750 1998-2003 Ford Windstar minivans over concerns that rear axles could corrode and fail.

Ad Loading...


This week, Ford told dealers it would buy back some vehicles — rather than repair them.


"At our discretion, the remedy we offer may involve repurchasing a customer's vehicle at a price we believe either matches or exceeds market value," Ford said in a fact sheet posted on the government's website.


Ford is notifying owners of the repurchase possibility in letters currently getting mailed.


Ford currently expects to have replacement axles in the first part of 2011. Until then, it is providing rental cars to customers to those with cracked or perforated axles noting it poses an increased risk of a crash. Customers will get to use the rental cars at no cost until the parts are available for the fix.


Ford won't buy back any vehicle purchased after Aug. 26 and will discontinue the repurchase offers as more replacement axles become available. Ford said it plans to repurchase primarily the oldest vehicles — and ones that have cracked or perforated axles.

Ad Loading...


Ford dealers have the parts to fix vehicles that don't have cracked or perforated axles.


The recall covers vans sold or registered in 21 "Salt Belt" states — including Michigan — and Washington, D.C.


Ford spokesman Wes Sherwood said Friday it wasn't clear how many vehicles Ford would buy back. He said the decisions would be made on a "case by case" basis.


The recall also covers about 113,000 Windstars in Canada.


Under the recall, Ford dealers will inspect and install rear axle reinforcement brackets in most cases.

Ad Loading...


In May, the National Highway Traffic Safety Administration opened an investigation into the 1999-2003 Windstar after receiving 234 complaints alleging rear axle failure in Windstars, including two alleging that the failures resulted in minor crashes.


Many of the vehicles have more than 100,000 miles and there are concerns that after years of running, "corrosion can weaken the rear axle" and possibly crack it, leading to crashes.


In a Detroit News interview this week, NHTSA Administrator David Strickland praised Ford's action.


"With Ford making the decision to buy back (some) Windstars from this axle issue, we asked them to take a look back in August," Strickland said. The decision — and others by other automakers — show they are putting the safety of customers first.


NHTSA said 96 percent of the complaints were from "Salt-Belt" states — where state road agencies treat roadways during the winter.

Ad Loading...


The states covered by the recall where the vehicles were originally sold or now registered are: Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin, plus Washington, D.C.

More Industry

Photo of two men in suit jackets shaking hands next to new car inside of a dealership
IndustryApril 23, 2026

A New Consumer Culture in the Auto Dealership

Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.

Read More →
Closeup of the side of an Audi car
Industryby Hannah MitchellApril 23, 2026

New-Vehicle Sales Down

A cloudy April forecast was expected due to last April’s sales surge in anticipation of U.S. trade tariff-inflated prices. Meanwhile, automakers pumped up incentives to address today’s consumer wallet woes.

Read More →
Photo of Cadillac Lyriq SUV on road with partly cloudy sky in background
Industryby Hannah MitchellApril 16, 2026

Used Autos Selling for More

A recent price spike due to several larger market forces, though it hasn’t dulled demand, is pushing more consumers to efficient models to squeeze in buys.

Read More →
Ad Loading...
Photo of facade of Waldorf Toyota car dealership
Industryby Hannah MitchellApril 16, 2026

Maryland Auto Group Sells

A group out West picked up the major D.C.-area collection, putting it in the upper tiers of private automotive groups in the U.S.

Read More →
Line graphic showing Cox Automotive's March Credit Availability Index status
Industryby Hannah MitchellApril 13, 2026

Auto Lending Opens Up in March

Lenders loosened access for subprime borrowers, and consumers with negative equity reached a record high, Cox Automotive reported.

Read More →
electric vehicle next to an urban charging station. EV Demand Diverges. F&I and Showroom logo
Industryby Lauren LawrenceApril 10, 2026

EV Interest Varies Regionally

U.S. consumer interest in electric vehicles lags behind other countries despite the rising gas prices caused by the ongoing war in the Middle East.

Read More →
Ad Loading...
Photo of the rear of a Mercedes GLC 400 electric SUV with a skyline in the background
Industryby Hannah MitchellApril 10, 2026

Brands Weighed on Projected Recalls

Research reveals the brands and models most likely to have higher recall rates over their lifetimes. While some brands rank high, addressing safety issues can be a selling point.

Read More →
Photo of white 2026 Ford Bronco on a sandy beach
Industryby Hannah MitchellApril 10, 2026

March New-Vehicle Sales Don’t Reflect War

Cox Automotive data shows Americans doubled down on big-is-better despite price increases. Slightly higher incentives helped fuel the demand.

Read More →
Photo of several cars on lifts in a service center
Industryby Hannah MitchellApril 9, 2026

Franchised Dealers Stand to Gain Service Business

Cox Automotive research shows both the opportunities and the challenges in turning consumers’ growing affordability needs into increased fixed-operations revenue.

Read More →
Ad Loading...
Photo of office desk with open laptop on it and an empty chair next to it
IndustryApril 9, 2026

What Matters Most in Building Your Agency

The partner you choose for growth and expansion is key, because better is the ultimate goal instead of growth for growth’s sake.

Read More →