agent Entrepreneur logo
MenuMENU
SearchSEARCH

Ford Motor to Lincoln Dealers: Invest or Go Away

October 11, 2010
2 min to read


Lincoln dealers have until early January to make a life-or-death decision: Invest to meet service and dealership standards or lose the franchise, Automotive News reported.


Lincoln plans to drop 200 or so of its almost 1,200 franchises, mostly in 130 metro markets, in an effort to rehabilitate the sagging luxury brand.

Ad Loading...


"Dealers will decide," said Mark Fields, Ford Motor Co.'s president of the Americas. But the reality is that any dealer who does not agree to upgrades negotiated with Lincoln field staffers will get whatever severance compensation Lincoln offers.


Fewer than 25 percent of all Lincoln dealerships currently meet the automaker's standards, the company says.


It's all part of a Ford initiative to make Lincoln more competitive with other luxury brands by improving products, customer experience and financing.


On key measures of brand success -- U.S. sales, sales per dealership, loyalty rates and residual value -- Lincoln ranks at or near the bottom of nine luxury brands.


While mass-market Ford division has rebounded this year to become the top-selling brand in the United States, Lincoln has slumped.

Ad Loading...


In 1998, Lincoln was the top U.S. luxury brand with 187,121 sales. Last year Lincoln's 82,847 sales were less than half those of market leaders Lexus, BMW and Mercedes-Benz.


"Dealers know it's screwed up," said Bob Tasca Jr., a Rhode Island dealer and head of Lincoln's dealer council. "We are looking for a chance to change. It has to change, because the way it is isn't working."


Ford plans to reverse Lincoln's slide with changes in product, dealerships and lending.


"We are committed to Lincoln," Fields said at a media briefing following a meeting with 900 dealership personnel last week in Dearborn, Mich. Among the highlights:

  • Lincoln will introduce "seven new or remodeled vehicles in the next four years," Fields said. Lincoln now sells three cars and three light trucks.

  • "Ford Motor Credit Corp. will be available to help Lincoln dealers invest" and Ford's captive lender also is creating an internal unit to cater to Lincoln customers seeking loans, said Ken Czubay, Ford's vice president for U.S. marketing sales and service.

  • Lincoln wants dealers to improve the "customer experience," said Ford global sales boss Jim Farley. He outlined upgraded "customer touchpoints" in dealerships, including higher standards for loaner vehicles and car washes.

Ad Loading...

Adding urgency to many dealers' decisions is the wind-down by year end of Mercury. For decades Mercury had provided half or more of the volume of dualed Lincoln-Mercury stores.


The severance package for dealers who decide against the upgrades was not announced at the press event last week.

More Industry

The outside of a blue Gregg Young Chevrolet dealership.
Industry•by Lauren Lawrence•October 22, 2026

Nebraska Rooftop Changes Hands

The Gregg Young Automotive Group has sold its second dealership to Janssen Auto Group, both in Plattsmouth, Neb.

Read More →
Two white men's shaking hands
Industry•October 15, 2026

Penske Auto Group Deal a Record

The deal to take the dealership and transportation services company private sets a new pace for industry buy-sell transactions.

Read More →
Rows of cars parked in exterior lot
Industry•by Hannah Mitchell•October 8, 2026

War Toll a Damper on Used Auto Prices

Cox Automotive found wholesale depreciation to be elevated in September amid high fuel prices and this year's unusual hurricane season.

Read More →
Ad Loading...
Mechanic cleaning interior of engine
Industry•by Lauren Lawrence•October 8, 2026

Bridge the Maintenance Gap

With many drivers missing recommended maintenance, service departments offering transparency and efficiency have a better chance of reaching financially strained consumers.

Read More →
Ford F-150 truck rounding a curve
Industry•by Hannah Mitchell•October 1, 2026

California Store Has New Owner

The longtime dealership in the northern part of the state is known for robust fleet sales and has served the state capital for 115 years.

Read More →
crane lowering a pipeline into the ground
Industry•by Lauren Lawrence•October 1, 2026

BMW Plant Pursues Cleaner Energy

BMW Group Plant Leipzig has utilized hydrogen to help power its production since 2013, but a new pipeline is planned to take it to another level.

Read More →
Ad Loading...
Two dodge cars outside of dealership.
Industry•by Lauren Lawrence•September 17, 2026

Auto Affordability Inches Up

The latest Cox Automotive and Moody’s Analytics index shows a slight increase in new-vehicle affordability despite high prices.

Read More →
Five men smiling for photo in front of Honda car dealership.
Industry•by Lauren Lawrence•September 10, 2026

Ohio Auto Group Under New Ownership

After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.

Read More →
Blue and white RV parked on beach facing the ocean.
Industry•by Lauren Lawrence•September 3, 2026

RV Group Expands Carolina Footprint

Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.

Read More →
Ad Loading...
Photo of two men and one woman on a discussion panel
Industry•by Hannah Mitchell•September 1, 2026

Agent Acumen

An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.

Read More →
Ad Loading...