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LAS VEGAS — Tony Dupaquier says there isn’t an objection he can’t handle, and the director of F&I training for American Financial & Automotive Services (AFAS) Inc. will put that claim to the test at Industry Summit 2012.
The interactive workshop, titled “Stump the Pro,” will allow attendees to challenge one of the nation’s leading F&I trainers on the most difficult and newest objections in the marketplace. The session will be held at the Paris Las Vegas on Wednesday, Sept. 12, at 10 a.m.
“We’re going to have a little fun at this year’s conference,” said Gregory Arroyo, editor of F&I and Showroom magazine. “Tony is one of the premiere F&I trainers in the business, and he’s going to provide attendees of his workshop with objection-handling techniques that will make a positive impact on product penetrations and profitability.”
Dupaquier is the head trainer for AFAS, and is responsible for content, direction and marketing for the company’s F&I University. He started in the car business in 1990, serving in various roles at the retail level before joining AFAS in 2000. He has served as a guest speaker for a number of 20 Groups, dealer associations and NADA Conventions. He also served as the master of ceremonies at last year’s F&I Conference.
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