Feds Upgrade Probe into 600,000 Chrysler Minivans
WASHINGTON — Federal safety regulators said Saturday they have upgraded an investigation into 600,000 Chrysler minivans after reviewing more than 1,500 complaints that the headlights went out without warning.
The National Highway Traffic Safety Administration said in a notice posted Saturday on its website that it upgraded an investigation to an engineering analysis into 622,817 2005 model Chrysler minivans — including the Town and Country, Voyager, Dodge Caravan and Dodge Grand Caravan, according to The Detroit News.
NHTSA said the complaints report the headlights go out without warning — in most cases while the vehicle is in motion — and that "in cases where repairs have been attempted which consisted mainly of headlight switch and body control module replacements, mixed success is reported."
Owners have said they have been able to use high beams when the headlights went out. NHTSA says no crashes or injuries have been confirmed to be connected to loss of headlights. NHTSA first opened a preliminary analysis into the issue in July 2010.
Chrysler Group LLC said it has one report of an owner saying he lost lights and struck a deer, and a second in which a driver said he lost control and drove into a ditch. Both occurred several years ago and NHTSA hasn't confirmed either one.
Chrysler's senior manager of product investigations and campaigns, David D. Dillon, told NHTSA the company's analysis of complaints "indicates a declining trend."
"There is no evidence to suggest this trend will reverse," he told NHTSA in a letter. "The lack of harmful events being reported supports the conclusion that there is no demonstrative risk to motor vehicle safety."
Chrysler also told NHTSA it has received 14,208 warranty claims that may be related to the condition. In total, NHTSA has reviewed 1,541 complaints of problems with headlights.
More Industry

Penske Auto Group Deal a Record
The deal to take the dealership and transportation services company private sets a new pace for industry buy-sell transactions.
Read More →
War Toll a Damper on Used Auto Prices
Cox Automotive found wholesale depreciation to be elevated in September amid high fuel prices and this year's unusual hurricane season.
Read More →
Bridge the Maintenance Gap
With many drivers missing recommended maintenance, service departments offering transparency and efficiency have a better chance of reaching financially strained consumers.
Read More →
California Store Has New Owner
The longtime dealership in the northern part of the state is known for robust fleet sales and has served the state capital for 115 years.
Read More →
BMW Plant Pursues Cleaner Energy
BMW Group Plant Leipzig has utilized hydrogen to help power its production since 2013, but a new pipeline is planned to take it to another level.
Read More →
Auto Affordability Inches Up
The latest Cox Automotive and Moody’s Analytics index shows a slight increase in new-vehicle affordability despite high prices.
Read More →
Ohio Auto Group Under New Ownership
After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.
Read More →
RV Group Expands Carolina Footprint
Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.
Read More →
Agent Acumen
An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.
Read More →
Missed Maintenance Creates Opportunity
As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.
Read More →